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F&B Service Expert

  • Job
    Full-time
    Entry Level
  • Customer Relations
    Hospitality & Retail
  • Dubai

AI generated summary

  • You need a high school diploma or GED, less than 1 year of relevant experience, and no supervisory experience or certifications required.
  • You will create memorable guest experiences by serving food, interacting with guests, and maintaining a safe, professional environment while performing various tasks throughout the day.

Requirements

  • Educación:Título de estudios secundarios o certificado equivalente de un programa de Desarrollo de Educación General (General Educational Development, GED).
  • Experiencia laboral afín:Menos de 1 año de experiencia laboral afín.
  • Experiencia como supervisor:No se requiere experiencia como supervisor.
  • Licencia o certificación:Ninguna

Responsibilities

  • Nuestro trabajo no consiste únicamente en servir comida en una mesa para que la disfruten nuestros huéspedes hasta el momento de pedir la cuenta.
  • Además de eso, queremos crear una experiencia que sea memorable y única (dejando a un lado la comida y la bebida).
  • Nuestros Expertos de servicio al huésped toman la iniciativa a la hora de ofrecer toda una serie de servicios orientados a que el huésped disfrute la experiencia.
  • Ya sea cuando ponen las mesas, hablan con cocina, interactúan y sirven a los huéspedes o limpian las áreas de trabajo y de almacenamiento, los Expertos de servicio al huésped consiguen que las transacciones formen parte de la experiencia del huésped.
  • Al margen de cuál sea su puesto, hay una serie de cosas fundamentales para el éxito (crear un espacio de trabajo seguro, seguir las directrices y procedimientos de la compañía, mantener los estándares de calidad y asegurarse de que su uniforme, apariencia personal y comunicación sea profesional).
  • Los Expertos de servicio al huésped están siempre en marcha (se ponen de pie, se sientan, andan durante largos ratos, se mueven por superficies con pendiente, que no siempre son uniformes y que a veces resbalan), revisan el menú (lo leen y verifican la información) y se implican en todo tipo de tareas (mover cosas, levantar, llevar, empujar y colocar objetos de menos de 50 libras sin ayuda; deben llegar a lugares altos y agacharse, y deben hacer movimientos que les obligan a doblar las rodillas, girarse, estirar y encorvarse).
  • Es fundamental que los Expertos de servicio al huésped hagan siempre bien esas tareas (y otras tareas razonables que se les solicite) para que los huéspedes estén satisfechos y el hotel funcione.

FAQs

What is the job title for this position?

The job title for this position is F&B Service Expert.

Where is the job location?

The job location is W Dubai - The Palm, West Crescent, Dubai, United Arab Emirates.

What is the employment schedule for this position?

The employment schedule for this position is full time.

Is prior supervisory experience required for this role?

No, prior supervisory experience is not required for this role.

What is the minimum educational qualification needed for this position?

The minimum educational qualification needed is a secondary school diploma or equivalent General Educational Development (GED) certificate.

How much relevant work experience is required for this position?

Less than one year of relevant work experience is required for this position.

Are there any specific licenses or certifications needed for this job?

No, there are no specific licenses or certifications required for this job.

What qualities and skills are essential for the F&B Service Expert position?

Essential qualities and skills include the ability to create memorable guest experiences, maintain a professional appearance, and perform physical tasks that involve standing, walking, moving objects, and bending.

Does Marriott International promote diversity and inclusion in hiring?

Yes, Marriott International is committed to promoting diversity and inclusion in hiring and does not discriminate based on any protected characteristics.

What is the service philosophy of W Hotels?

The service philosophy of W Hotels is guided by the "Whatever/Whenever" culture, aiming to fulfill the passions of guests.

What opportunities for personal growth are available by joining W Hotels?

By joining W Hotels, you will have the opportunity to perform your best work, fulfill your purpose, be part of an amazing global team, and become the best version of yourself.

Travel & Leisure
Industry
10,001+
Employees
1927
Founded Year

Mission & Purpose

Marriott International, Inc. is based in Bethesda, Maryland, USA, and encompasses a portfolio of nearly 8,300 properties under 30 leading brands spanning 138 countries and territories. Its heritage can be traced to a root beer stand opened in Washington, D.C., in 1927 by J. Willard and Alice S. Marriott. Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Marriott International does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws. Community Guidelines: We reserve the right to remove without any notice content that we determine in our sole discretion is offensive or illegal, contains personally identifiable information, trademarks or copyrights belonging to a third party, advertises a third party’s products or services, or is otherwise inappropriate. Application Tips: We encourage job seekers to protect themselves from email and recruiting scams. Please note: 1) We do not accept applications via email or fax; 2) We never ask for money as part of the application process; 3) We only contact job applicants from approved email domains.

Benefits

  • Travel Perks & Benefits

    We encourage you to explore the world around you, so we offer generous hotel and food discounts at thousands of our global properties. What a way to travel! We look after our associates, which is why we also have a comprehensive and competitive benefits program.

  • Recognition & Rewards

    Marriott recognizes success and commitment. We honor and encourage leadership and exceptional service. We also give bonuses for successful referrals and we reward long service. We believe hard work should be acknowledged.

  • Growth Opportunities

    Marriott believes in a career that flourishes with you. We also believe that wider experiences often provide a more enriching experience. We offer professional development, mentoring and training to help you get to where you want to go.