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Front of House UK - Team Member

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Zizzi Restaurants

11d ago

  • Job
    Full-time
    Entry Level
  • Customer Relations
    Hospitality & Retail
  • York

AI generated summary

  • You should be a Front of House Team Member available for up to £12.21 per hour plus tronc and benefits.
  • You will support the team, know the menu, deliver excellent service, maintain restaurant appearance, and ensure customers have a Great Time every visit.

Requirements

  • Front of House Team Member up to £12.21 per hour plus tronc and benefits

Responsibilities

  • Supporting the whole restaurant team, front of house and back of house, to make sure the restaurant is running like clockwork.
  • Being passionate about our food and knowing the menu inside out and sharing this with our customers.
  • Working with the whole restaurant team to help deliver Great Times for our customers and taking absolute pride in the service you provide.
  • Playing a part in making sure that your restaurant is Looking Fabulous at all times and is hitting the mark set out in our policies, processes and guidelines.
  • Living and breathing the key ingredients of the Zizzi customer service journey, ensuring all of our customers have a Great Time, every time.

FAQs

What is the pay for the Front of House Team Member position?

The pay is up to £12.21 per hour plus tronc and benefits.

What kind of discounts do employees receive?

Employees receive 50% off at Zizzi & ASK Italian, including drinks, as well as free and heavily discounted menu items on shift.

Are there opportunities for career development?

Yes, there are plenty of opportunities to develop and progress your career within the company.

How many holidays do employees receive?

Employees receive 28 days of holiday per year (pro rata).

Is there a way to access earned wages before pay day?

Yes, Wagestream is available, allowing employees to instantly access their earned wages.

What kind of support is available for employees?

We offer a free Employee Assistance Programme with access to GPs and wellbeing support.

How does the team ensure excellent customer service?

The team supports each other, shares their knowledge of the menu, and strives to create a Great Time for every customer through teamwork and dedication.

What are the values that guide the work culture at Zizzi?

The values include Growth, Individuality, Drive, Togetherness, and Fun, which all contribute to a positive and collaborative work environment.

Are uniforms provided for employees?

Yes, employees are provided with Zizzi branded T-Shirts and aprons.

What is expected of employees in terms of restaurant upkeep?

Employees are expected to ensure that the restaurant is looking fabulous at all times and adheres to company policies, processes, and guidelines.

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Zizzi Restaurants

Individually Italian.

Retail & Consumer Goods
Industry
1001-5000
Employees
1999
Founded Year

Mission & Purpose

Zizzi is not just in the business of food. It’s not just lunch, not just dinner. We are in the business of creating magic and memories for our customers, beyond just a meal. At Zizzi we don’t do good times, only Great Times. That’s our secret sauce. Zizzi is something special and we want our customers to feel that way too. Back in 1999 we opened the doors of our first ever Zizzi restaurant. Our philosophy was simple: every time you dine with us, it should be for great Italian inspired food in an environment designed by individual touches unique to the surrounding area. Today we have over 130 restaurants based in the UK and Republic of Ireland, but our philosophy remains the same. Our people, food, service and the prime locations make Zizzi the perfect place for good friends and family to come together and have a Great Time.