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General Service Assistant



12d ago

  • Job
    Entry & Junior Level
  • Hospitality & Retail
  • London

AI generated summary

  • You must be a UK resident with 5+ years in the UK, have security clearance, and be customer-focused with the ability to follow instructions and adapt easily. Previous experience in food services/retail is a plus. Training will be provided for this versatile role.
  • You will be serving food and beverages, setting up meals, handling payments, restocking goods, cleaning areas, reporting issues, and following safety procedures. Training will be provided as needed.


  • Must be a UK resident with a minimum of 5 years in the UK
  • Security clearance required which is enhanced vetting
  • Some previous experience desirable in a food services or retail environment however full training will be provided for this multi service role.
  • Self motivated and customer focused
  • Follows instructions well with a willingness to learn
  • Adaptable/flexible


  • Assistants are required to be flexible according to business requirements. The focus of each job may vary however, it is expected that activities will typically include the following:
  • Serve food and beverages to customers
  • Set up and serve meals in the Seargants Mess or other Mess areas as required
  • Take payment and keep financial records as required
  • Restock goods and ensure appropriate displays of merchandise
  • Clean back of house areas, crockery and cutlery using equipment when trained to do so
  • Clean and tidy counter, light equipment/vending machines preparation and public areas
  • Report to line manager any feedback, complaints, suggestions, stock needs, breakages, faults or hazards identified during the course of the work
  • Keeps diligent records as required
  • Follows food hygiene and safety procedures in line with health and safety requirements
  • Undertake relevant training as required


What are the main responsibilities of a General Service Assistant?

The main responsibilities include serving food and beverages to customers, setting up and serving meals in the Mess areas, taking payment and keeping financial records, restocking goods, cleaning back of house areas and public areas, reporting feedback or complaints to management, and following food hygiene and safety procedures.

What qualifications or experience are required for this role?

Applicants must be UK residents with a minimum of 5 years residency, and security clearance with enhanced vetting is required. Some previous experience in a food services or retail environment is desirable, but full training will be provided. Candidates should be self-motivated, customer-focused, and willing to learn.

What kind of training will be provided for this role?

Relevant training will be provided for all aspects of the job, including food hygiene and safety procedures, using equipment for cleaning and serving, and maintaining financial records. Candidates will receive comprehensive training to ensure they are well-equipped for the role.

Is this a full-time or part-time position?

This is a part-time position with flexible hours according to business requirements. Candidates should be willing to work as part of a team in a busy environment and be available for various shifts as needed.

Where is the location of this role?

The General Service Assistant position is based at Regents Park Barracks in London, NW1 4AL. Candidates should be able to commute to this location for work.

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Mission & Purpose

Aramark proudly serves the world’s leading educational institutions, Fortune 500 companies, world champion sports teams, prominent healthcare providers, iconic destinations and cultural attractions, and numerous municipalities in 19 countries around the world with food, facilities, and uniform services. Because our culture is rooted in service, our employees strive to do great things for each other, our partners, our communities, and our planet.