FAQs
Do we support remote work?
No, this position is not located remotely and requires on-site presence at The Ritz-Carlton Dubai.
What are the educational requirements for this role?
The preferred qualification for this role is a high school diploma or G.E.D. equivalent.
Is previous work experience required for the Guest Experience Expert position?
No related work experience is required for this position.
Will I be required to supervise others in this role?
No supervisory experience is required for this position.
Are there specific licensing or certification requirements for this job?
No, there are no license or certification requirements for this position.
What type of physical tasks will I need to perform as a Guest Experience Expert?
You will need to stand, sit, or walk for extended periods and may be required to move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance.
What is the goal of a Guest Experience Expert at The Ritz-Carlton?
The goal is to create memorable and unique experiences for guests by assisting with their needs throughout their stay and ensuring transactions feel like part of the overall experience.
What values guide the work of a Guest Experience Expert?
The work is guided by The Ritz-Carlton's "Gold Standards," which include the Employee Promise, Credo, and Service Values.
Will I receive training on The Ritz-Carlton's standards?
Yes, as part of the team, you will learn and exemplify The Ritz-Carlton's Gold Standards and have the opportunity to grow in your role.
What kind of environment does The Ritz-Carlton strive to provide?
The Ritz-Carlton aims to provide a safe, inclusive, and people-first culture that values diversity and encourages the empowerment of each employee.