FAQs
What is the job title for this position?
The job title for this position is Guest Experience Supervisor.
Where is the job location?
The job is located at The Ritz-Carlton Dubai International Financial Centre, DIFC off Sheikh Zayed Road, Dubai, United Arab Emirates.
What is the schedule for this position?
The position is full-time.
Is this position a management role?
No, this position is classified as non-management.
What are the main responsibilities of the Guest Experience Supervisor?
The main responsibilities include processing guest check-ins, managing billing and payments, accommodating guest requests, training and supporting staff, and ensuring adherence to quality standards.
What educational background is preferred for this position?
A high school diploma or G.E.D. equivalent is preferred for this position.
How much related work experience is required?
At least 1 year of related work experience is required.
Is supervisory experience necessary for this role?
Yes, at least 1 year of supervisory experience is required.
Are there any specific licenses or certifications needed for this position?
No specific licenses or certifications are required for this position.
What qualities are expected from the Guest Experience Supervisor?
The qualities expected include strong communication skills, the ability to anticipate and address guest needs, and the ability to develop positive working relationships with team members.
Does The Ritz-Carlton value diversity in its hiring practices?
Yes, Marriott International, which includes The Ritz-Carlton, is committed to hiring a diverse workforce and maintaining an inclusive, people-first culture.
What is the focus of the Gold Standards at The Ritz-Carlton?
The Gold Standards focus on delivering exceptional luxury service and guiding employees to be better every day.
What opportunities exist for personal and professional development with this position?
Joining The Ritz-Carlton provides opportunities to learn and exemplify the Gold Standards, which helps in personal and professional growth within a globally recognized brand.