Logo of Huzzle

Head of Network Performance & Optimisation

image

Bupa

13d ago

  • Job
    Full-time
    Expert Level
  • Healthcare
    Business, Operations & Strategy
  • Melbourne

AI generated summary

  • You should have strong leadership skills, a focus on team development, continuous improvement, excellent stakeholder management, project management experience, and knowledge of the Australian health sector.
  • You will lead operational teams, drive efficiency and continuous improvement, enhance network value, analyze market trends, and manage stakeholder collaboration for strategic alignment.

Requirements

  • Strong leadership and people management skills, with experience leading teams and driving operational change.
  • Passionate about developing high-performing teams and fostering a collaborative work environment.
  • Proactive in driving continuous improvement and optimizing operational performance.
  • Solid understanding of market and competitor analysis.
  • Exceptional written and presentation skills and the ability to convert data into insight and prepare compelling, persuasive reports and presentations suitable for executive and board level content.
  • Excellent stakeholder management (internal/external) and ability to build strong business relationships at a senior level.
  • Strong program/project management skills, with a proven track record in delivery of sizeable business projects.
  • Understanding of the Australian health sector, and Health insurance landscape will be beneficial.

Responsibilities

  • Lead and manage operational teams, ensuring the smooth execution of processes, administrative tasks, contract management, and background support.
  • Drive efficiency programs by evaluating and streamlining existing processes to eliminate waste and increase overall operational efficiency.
  • Promote continuous improvement across all functions, ensuring alignment with Bupa’s strategic objectives.
  • Leverage Bupa's network of hospitals and medical professionals (GPs, specialists) to enhance the value of the network and explore new opportunities for growth.
  • Conduct market and competitor analysis to inform business decisions and strategy.
  • Manage internal stakeholders effectively, bringing together teams and promoting

FAQs

What is the main purpose of the Head of Network Performance & Optimisation role?

The main purpose of this role is to drive operational efficiency, manage teams, and deliver continuous improvement while overseeing network performance and supporting key project initiatives within Bupa's healthcare management program.

What type of work environment can I expect?

You can expect a collaborative and dynamic work environment that embraces experimentation and utilizes agile methods, with a focus on human-centered design thinking.

What kind of experience is required for this position?

Candidates should have strong leadership and people management skills, experience in operational change, and a solid understanding of market and competitor analysis, preferably within the healthcare or health insurance sectors.

Will I be responsible for managing teams?

Yes, you will lead and manage operational teams to ensure smooth execution of processes and drive efficiency programs.

How important is continuous improvement in this role?

Continuous improvement is a key focus of this role; you will need to promote and drive initiatives that align with Bupa's strategic objectives to enhance operational performance.

What tools or methodologies do we leverage?

We leverage agile ways of working and human-centered design thinking as central methodologies to continuously improve our operational processes.

Is experience in the Australian health sector beneficial?

Yes, understanding the Australian health sector and health insurance landscape is beneficial for this role.

What aspects of the role involve stakeholder management?

The role involves managing internal stakeholders effectively, fostering collaboration across departments, and building strong business relationships at a senior level.

Are there opportunities for professional and personal growth in this position?

Yes, this role offers a variety of opportunities for professional and personal growth within a customer-focused and rewarding field.

What benefits does Bupa offer its employees?

Bupa rewards its employees through various initiatives that support health, wellbeing, and career development, including the Viva Healthier and Happier program, which offers health benefits for all employees.

Our purpose is helping people live longer, healthier, happier lives and making a better world.

Science & Healthcare
Industry
10,001+
Employees
1947
Founded Year

Mission & Purpose

upa's purpose is helping people live longer, healthier, happier lives and making a better world. We are an international healthcare company serving over 38 million customers worldwide. With no shareholders, we reinvest profits into providing more and better healthcare for the benefit of current and future customers. We directly employ around 85,000 people, principally in the UK, Australia, Spain, Chile, Poland, New Zealand, Hong Kong SAR, Türkiye, Brazil, Mexico, the US, Middle East and Ireland. We also have associate businesses in Saudi Arabia and India.