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Health Unit Coordinator

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Cleveland Clinic

3mo ago

  • Job
    Full-time
    Junior Level
  • Healthcare
  • Fort Lauderdale

AI generated summary

  • You need a high school diploma or GED, preferred clerical experience, and the ability to walk, sit, lift up to 50 lbs, work fast, prioritize tasks, and collaborate effectively.
  • You will perform clerical tasks, manage charts, process physician orders, assist patients and staff, maintain supplies, and ensure compliance with patient ADT functions.

Requirements

  • High School Diploma or GED required.
  • None required.
  • Preferred: one year clerical duties.
  • Requires frequent walking from department to department; requires sitting at a workstation or desk; requires standing; work may include occasional pushing and/or pulling, lifting, and carrying objects weighing up to 50 lbs., such as files, documents and computer printouts.
  • Work requires finger dexterity and eye/hand coordination to operate a computer keyboard at a moderate skill level.
  • Ability to work at a fast pace and prioritize multiple assignments/projects and respond to numerous requests; ability to resolve conflicts among staff and to work collaboratively with department

Responsibilities

  • Provides general secretarial and clerical duties and other duties such as: placing charts in proper order, stamping documents including EMS log with date and name of patient, gathering and organization of emergency patient data, preparing charts, collecting data and completing general clerical duties.
  • Completes physician order process and order entry.
  • Answers call lights and follow up with appropriate staff.
  • Acts as receptionist for assigned unit.
  • Ensures complete chart goes to Data Coordinator on discharge.
  • Ensures proper closing of charts (e.g. charge sheets, Health Screening Assessment, narrative notes, etc.)
  • Acts as receptionist and answers telephone, relays messages, places calls; interact with patients, families, visitors, staff and other departments in a professional manner.
  • Transcribes physician's orders accurately and alerts nurses to new orders, single orders, and stat medications.
  • Confirms that a Registered Nurse signs all orders.
  • Receives and relays messages with accuracy from other departments, e.g. Lab, X-ray, Admitting, etc.
  • Confirms that lab requisitions for patients are completed and sent to Lab.
  • Answers patient call lights in timely manner and follows up with appropriate nursing personnel with patient needs.
  • Assesses and organizes workload, determines order of importance or prioritize work.
  • Enters work orders in computer for appropriate departments regarding maintenance issues, biomed needs, IT related problem.
  • Keeps immediate work area Organizational and adequately stocked with office supplies and forms; reorders supplies as necessary.
  • Notifies Environmental Services of rooms to be cleaned.
  • Participates in peer evaluation process.
  • Ensures 100% compliance with patient ADT functions and computer status.
  • Completes a unit activity/ time log for discharge, transfer and admissions.
  • Completes Occurrence Report forms.
  • Attends and participates in monthly departmental director's meetings.
  • Transcribes all information communicated at the meetings.
  • Assists in the implementation of formal and informal surveys/methodologies.
  • Contacts Patient Concierge or addresses patients/family issues with appropriate department head and acts as a patient advocate to ensure proper patient comfort by alerting nursing staff of patients' needs (e.g., pain, anxiety, etc.).

FAQs

What are the primary responsibilities of a Health Unit Coordinator at Cleveland Clinic Weston Hospital?

The primary responsibilities include performing administrative and clerical duties, maintaining communication with patients, families, and other caregivers, conducting patient orientation, and assisting with patient admissions, transfers, and discharges.

What is the educational requirement for the Health Unit Coordinator position?

A High School Diploma or GED is required for this position.

What skills are necessary for a successful Health Unit Coordinator?

The successful candidate should be professional, reliable, punctual, technologically proficient, have excellent communication skills, and be able to effectively multi-task while paying attention to detail and staying organized.

Is previous experience required for this role?

While not mandatory, one year of experience in clerical duties is preferred.

What types of benefits can I expect as a Health Unit Coordinator?

Benefits include comprehensive support for health and wellness, tuition reimbursement, and a fulfilling career with opportunities for learning and growth.

What personal protective equipment is required for this job?

Employees are required to follow Standard Precautions and use personal protective equipment as required for various procedures.

Can I expect a career path with growth opportunities in this role?

Yes, Cleveland Clinic Weston Hospital prioritizes career growth and learning opportunities for its employees.

What do we provide for new employees in terms of training?

New employees receive support and training to ensure they are well-equipped to perform their duties effectively and provide exceptional patient-centered care.

Do I need any specific certifications to apply for this position?

No specific certifications are required for the Health Unit Coordinator position.

What is the work environment like for a Health Unit Coordinator?

The work environment is collaborative, fast-paced, and focuses on supporting positive patient experiences while actively participating in a dedicated team.

Are there physical demands associated with this role?

Yes, the position requires frequent walking, sitting, standing, and may involve lifting and carrying objects weighing up to 50 lbs, along with using a computer keyboard.

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Cleveland Clinic

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Cleveland Clinic, located in Cleveland, Ohio, is a not-for-profit, multispecialty academic medical center that integrates clinical and hospital care with research and education. Founded in 1921 by four renowned physicians with a vision of providing outstanding patient care based upon the principles of cooperation, compassion and innovation, Cleveland Clinic has become one of the largest and most respected hospitals in the country. Cleveland Clinic facilities can be found throughout Northeast Ohio, as well as around the country and world including: Cleveland Clinic Florida Cleveland Clinic Canada Cleveland Clinic Abu Dhabi Cleveland Clinic Lou Ruvo Center for Brain Health - Las Vegas Cleveland Clinic health system includes eight regional hospitals, 16 family health centers, a children's hospital for rehabilitation and one affiliate hospital. Cleveland Clinic is accredited by The Joint Commission, the nation’s largest accreditor of healthcare organizations. Our family health centers offer: Outpatient care Primary care Numerous subspecialties Numerous locations All of our hospitals, family health centers, outpatient clinics and home healthcare programs are also accredited by The Joint Commission under its hospital accreditation program.