FAQs
What is the work environment like at The Citygate?
The Citygate offers a welcoming and progressive team atmosphere, where teamwork and camaraderie are emphasized, creating a fun and supportive work environment.
What benefits are provided to Housekeepers?
Housekeepers enjoy weekly pay, 28 days of holiday per year, free meals, a 20% discount in all Young’s pubs and hotels, a Sharesave Scheme, and a Company Pension Scheme.
What qualities are you looking for in a Housekeeper?
We seek individuals who have a passion for delivering exceptional customer service, a friendly and outgoing personality, high standards, and a keen eye for detail.
What training is provided for the Housekeeper role?
We offer access to our Career Pathway and various Training and Development courses to help you grow in your role.
Is there a team culture at The Citygate?
Yes, we are proud of our 'Ramily' culture, fostering a team that supports one another and makes work enjoyable.
Are there any special perks for working with Young's?
Yes, team members receive discounted food and drink throughout the entire Young’s estate, making it perfect for a weekend getaway.
What are the cleaning responsibilities of a Housekeeper?
Housekeepers are responsible for maintaining equipment, managing linen and guest supplies, and ensuring that daily, weekly, and monthly cleaning tasks are completed to the highest standard.
How do I apply for the Housekeeper position?
Interested candidates can apply directly through our application portal or reach out to our recruitment team for more information.