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Housekeeper

  • Job
    Full-time
    Entry Level
  • Hospitality & Retail
    Facilities Management

AI generated summary

  • You must have a passion for exceptional customer service, a friendly personality, high standards, attention to detail, and the ability to work well in a team. Training provided.
  • You will deliver exceptional service, maintain high cleanliness standards, manage linen and supplies, and ensure timely completion of cleaning tasks, all while enjoying training and teamwork.

Requirements

  • As the successful Housekeeper, you will have a passion to deliver exceptional customer service every time, with a friendly outgoing personality and desire to work as part of a team. You will have very high standards and an impeccable eye for detail. Our Housekeepers play an important role in the maintenance of our equipment, management of our linen and guest supplies and ensuring all daily, weekly and monthly cleaning tasks and projects are delivered on time and to highest standard. You’ll get lots of training and have a good time along the way.

Responsibilities

  • You will have a passion to deliver exceptional customer service every time, with a friendly outgoing personality and desire to work as part of a team.
  • You will have very high standards and an impeccable eye for detail.
  • Our Housekeepers play an important role in the maintenance of our equipment, management of our linen and guest supplies and ensuring all daily, weekly and monthly cleaning tasks and projects are delivered on time and to highest standard.
  • You’ll get lots of training and have a good time along the way.

FAQs

What are the working hours for the Housekeeper position?

The working hours for the Housekeeper position may vary, but we aim to provide a healthy work-life balance for our staff.

Is prior experience necessary for this role?

While prior experience in housekeeping is beneficial, it is not strictly necessary as we provide the necessary training and support.

Do Housekeepers receive tips?

Tips are not typically included in the Housekeeping role, but our team often receives positive feedback from guests, which may contribute to a rewarding work environment.

Are there opportunities for advancement within the company?

Yes, we offer a Career Pathway and various Training and Development courses to help our team members grow within the company.

What benefits do Housekeepers receive?

Housekeepers receive weekly pay, 28 days of holiday per year, free meals, a 20% discount in all Young’s pubs and hotels, access to a Sharesave Scheme, and a Company Pension Scheme.

Is the Housekeeper role physically demanding?

Yes, the role can be physically demanding as it involves cleaning tasks, managing linens, and maintaining guest supplies, but we ensure that our staff works in a supportive environment.

Can I expect to work weekends as a Housekeeper?

Yes, working on weekends may be a requirement, but we strive to balance shifts to respect the work-life balance of our staff.

How are tasks and projects prioritized for Housekeepers?

Housekeepers are expected to manage daily, weekly, and monthly cleaning tasks and projects, with guidance provided to ensure the highest standards of cleanliness and timeliness.

Will I have the opportunity to meet guests in this role?

While the primary focus is on housekeeping tasks, there may be opportunities to interact with guests during their stay, contributing to an exceptional overall experience.

How can I apply for the Housekeeper position?

To apply, please reach out to us directly with your interest, and we would be happy to provide further instructions on the application process.

UK's best pubs and hotels across London and the south of England. 🍻

Travel & Leisure
Industry
1001-5000
Employees
1831
Founded Year

Mission & Purpose

Having proudly served our communities since 1831 when it comes to pubs it’s safe to say we know a thing or two. With more than 200 establishments, our award winning design approach means excellence in ambience as well as service and location. From poetic pubs steeped in history, to secret underground cocktail bars and our boutique hotels, the character and individuality of each of our premises gives them a unique feel. Our pubs have style and soul, and the people who work with us have pride in our culture and passion for the work they do. We encourage progression and celebrate success to ensure we create future leaders. We are dedicated to providing ongoing training and support, giving you the opportunity to be the best you can be.