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HRIS System Analyst I

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BlueCross BlueShield of South Carolina

Jan 16

  • Job
    Full-time
    Mid Level
  • IT & Cybersecurity
    People, HR & Administration
  • Columbia, +1
  • Quick Apply

AI generated summary

  • You need a Bachelor's degree (or equivalent experience), 3 years in system support and customer service, strong technical skills, project management ability, and advanced Microsoft Office knowledge.
  • You will provide second-tier HR system support, process requests, manage documents, analyze business needs, track updates, aid in project execution, and recommend improvements based on system issues.

Requirements

  • Required Education: Bachelor's.
  • Degree Equivalency: 4 years job related work experience or Associate's and 2 years job related work experience.
  • Required Work Experience: 3 years system support experience and customer service experience.
  • Required Skills and Abilities: Strong customer focus, command skills, comfortable implementing change, and dealing with ambiguity. Technical aptitude. Demonstrated ability to manage multiple projects to timely/effective completion. Strong organizational, customer service, communications, and analytical skills. Proven experience with technical requirements analysis, data and/or business process modeling/mapping, and methodology development. Strong attention to detail.
  • Required Software and Tools: Advanced knowledge of Microsoft Office. Knowledge of programming languages. Strong understanding of LMS, ATS and HCM systems.

Responsibilities

  • Provide as second tier support for HR Systems (Workday, Learning Management System, SharePoint, etc.), account administration and security administration system requests.
  • Process system tasks and requests from various areas accurately and in accordance with department SLAs to meet department and audit requirements.
  • Manage and maintain worker documents, announcements, and other system content requests.
  • Perform job and administration functions related to hires and onboarding.
  • Serve as the HR Systems primary analyst for assigned areas.
  • Identify and analyze business needs, conducts regular meetings gathering and defining scope and objectives, tracking feature releases, and providing guidance to functional areas.
  • Manage and track all weekly service updates.
  • Responsible for supporting system functional deliverables using project management techniques, to include but not limited to developing project plans, monitoring milestones, and coordinating project process up to successful deliverables.
  • May also aid in the testing execution phase of projects to include collection of project artifacts.
  • Escalate system issues to senior level team members.
  • Support team members ensuring department documentation is updated and current.
  • Responsible for self-development on appropriate system content in library and apply in work.
  • Responsible for reviewing repeated system issues and making recommendations for updates, system enhancements, education or training or other documentation.

FAQs

What is the primary responsibility of the HRIS System Analyst I?

The primary responsibility is to provide customer service support for Human Resources inquiries and queries involving the HCM system, as well as second tier escalation of inquiries and support for system upgrades and enhancements.

What is the work schedule for this position?

This is a full-time position working 40 hours per week, Monday to Friday.

Where is the job location?

The job is located at 51 Clemson Rd., Columbia, SC, in an office environment.

What types of systems will the HRIS System Analyst I support?

The analyst will provide support for HR Systems such as Workday, Learning Management System, SharePoint, among others.

What level of education is required for this position?

A Bachelor's degree is required, or a combination of an Associate's degree and 2 years of job-related work experience.

How many years of experience are necessary for this role?

A minimum of 3 years of system support experience and customer service experience is required.

What skills are necessary for this position?

Required skills include strong customer focus, technical aptitude, organizational skills, communication skills, analytical skills, and attention to detail.

Is advanced knowledge of Microsoft Office necessary?

Yes, advanced knowledge of Microsoft Office is required for this position.

Will there be opportunities for self-development in the role?

Yes, the HRIS System Analyst I is responsible for self-development on appropriate system content in the library to apply in their work.

What is the company’s policy on equal employment opportunities?

The company maintains a policy of nondiscrimination in employment, promoting opportunities regardless of various legally protected statuses, and is committed to providing reasonable accommodations to individuals with disabilities.

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BlueCross BlueShield of South Carolina

South Carolina’s largest and oldest health insurance company

Finance
Industry
10,001+
Employees
1946
Founded Year

Mission & Purpose

BlueCross BlueShield of South Carolina, the state's largest insurance company, has been a part of the national landscape for over six decades. With an A+ Superior rating from A.M. Best, the company is a leading government contract administrator and operates one of the most advanced data processing centers in the Southeast. BlueCross offers employees robust benefits, including retirement plans, health coverage, and education assistance, while fostering a culture of community support, with employees actively contributing to numerous nonprofit organizations each year.

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