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Human Resources Team Leader

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Target

Feb 13

  • Job
    Full-time
    Mid & Senior Level
  • People, HR & Administration
    Business, Operations & Strategy
  • Washington

AI generated summary

  • You need HR planning skills, knowledge of employment laws, recruiting experience, familiarity with software, strong communication, and the ability to lead and manage tasks independently.
  • You will prioritize guest service, manage staffing and training, promote inclusivity, resolve issues, lead HR initiatives, and ensure safety and ethical conduct in a dynamic retail environment.

Requirements

  • Skills in planning HR department daily/weekly workload to support HR business priorities
  • Ability to read financial reporting and interpret data
  • Knowledge of federal, state and local employment laws
  • Skills in recruiting and event organization
  • Experience with Office Suite computer and workforce management programs
  • Ability to use industry leading people and scheduling software
  • Experience leading a team of hourly HR experts including: skills in interviewing, developing, coaching, evaluating and retaining talent
  • Previous experience using automated scheduling, time keeping and workforce management applications preferred, but not required
  • High school diploma or equivalent
  • Must be at least 18 years of age or older
  • Strong cognitive skills, including problem analysis, decision making, financial and quantitative analysis
  • Lead and hold others accountable
  • Ability to communicate on multiple frequency devices and operate handheld scanners, and other technology equipment as directed
  • Work independently and as part of a team
  • Manage workload and prioritize tasks independently
  • Welcoming and helpful attitude
  • Effective communication skills
  • Access all areas of the building to respond to guest or team member issues
  • Interpret instructions, reports and information
  • Accurately handle cash register operations as needed
  • Lifts product up to 10 pounds regularly without additional assistance from others
  • Flexible work schedule (e.g., nights, weekends and holidays); reliable and prompt attendance necessary

Responsibilities

  • Demonstrate a service culture that prioritizes the guest service experience. Model, train and coach team members’ expectations to deliver the service standard.
  • Understand sales goals, plan and execute daily/weekly workload to deliver on area goals, store sales goals and guest engagement
  • Demonstrate and promote a commitment to diversity, equity, and inclusion through continuous development, modeling inclusive behaviors, and proactively managing bias. Support the leadership team in ensuring equitable experiences and strengthening inclusion acumen.
  • Champion a culture where teams love to work, and guests love to shop; recognize guest-centered behaviors and reward outstanding performance
  • Help leaders build teams that are committed to continuous learning through ongoing observations, feedback, and recognition of guest-service. Supports the leadership team in timely completion of training execution.
  • Provide a Target Welcome experience for new team members (including third party vendors) to enable them to serve our guests
  • With ETL-HR's guidance, help the leadership team develop their teams based on career aspirations, individual skills and experiences and provide growth opportunities to retain talent
  • With ETL-HR's guidance, help the development of leaders and help your peers be champions of a guest-centric culture
  • With ETL-HR's guidance, help the store with publishing schedules that are compliant, meet the needs of the business and align with team member availability and desired hours.
  • Lead an open-door culture where team members feel heard and issues are quickly resolved
  • With guidance from the Store Director, execute the store staffing strategy and implement intentional recruiting efforts to help store leaders find, hire and onboard talent with the right skills and experiences for their team
  • With ETL-HR's guidance, Leads a team of HR Experts who serve the total store team by solving problems, removing roadblocks and engaging each team member in a way that connects them to Target’s purpose
  • Execute team operational and cyclical programs to maximize team member engagement and minimize business disruption (e.g. staffing routines, scheduling systems and pay practices)
  • Build relationships that are important to the store’s community to address the most pressing local needs and engage the store team on these initiatives. With ETL-HR guidance, helps leverage gift card and volunteer accounts to impact community.
  • With ETL-HR guidance, establish clear goals and expectations and hold team members accountable to expectations
  • Provide service and a shopping experience that meets the needs of the guest
  • Demonstrate a culture of ethical conduct, safety and compliance; lead and hold the team accountable to work in the same way
  • Model a safety advocacy culture by understanding how safety impacts your role and that of your team, identifying and correcting hazards, and holding team accountable to working in a safe manner to benefit themselves and others.
  • Lead and demonstrate a culture of executing all best practices as outlined with team onboarding and learning; help close skill gaps through development, coaching and team interactions
  • Address store needs (emergency, regulatory visits, etc.)
  • All other duties based on business needs

FAQs

What is the pay range for the Human Resources Team Leader position?

The pay range for the Human Resources Team Leader position is between $26.00 and $44.20 per hour.

What benefits are provided to team members?

Target offers comprehensive health benefits, which may include medical, vision, dental, life insurance, as well as 401(k), employee discounts, paid sick leave, paid national holidays, and paid vacation.

What are the primary responsibilities of a Human Resources Team Leader?

A Human Resources Team Leader is responsible for demonstrating a service culture, supporting hiring and development of team members, building diverse talent strategies, managing scheduling, and championing a culture of inclusivity and guest service.

What skills are preferred for this role?

Preferred skills for the Human Resources Team Leader role include experience with automated scheduling, strong cognitive abilities in problem analysis and decision making, effective communication, and leadership skills.

Is prior experience in HR required for this position?

While prior HR experience is preferred, it is not strictly required. The role includes training to help develop the necessary skills.

What is the work environment like?

The work environment is energetic and team-oriented, focused on delivering excellent service and creating a welcoming atmosphere for both guests and team members.

What qualifications are needed to apply for this position?

Candidates should have a high school diploma or equivalent, be at least 18 years old, and possess strong communication skills and the ability to work independently as well as part of a team.

Are there any physical requirements for the position?

Yes, the role may require lifting products up to 10 pounds regularly without assistance and accessing all areas of the building to address guest or team member issues.

What does the training for the Human Resources Team Leader position entail?

Target provides comprehensive training that covers all necessary skills and knowledge to excel in the Human Resources Team Leader role.

How does Target ensure compliance with the Americans with Disabilities Act (ADA)?

Target provides reasonable accommodations during the application process upon request, to comply with applicable laws.

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Target

This

Retail & Consumer Goods
Industry
10,001+
Employees

Mission & Purpose

Target is one of the world’s most recognized brands and one of America’s leading retailers. We make Target our guests’ preferred shopping destination by offering outstanding value, inspiration, innovation and an exceptional guest experience that no other retailer can deliver. Target is committed to responsible corporate citizenship, ethical business practices, environmental stewardship and generous community support. Since 1946, we have given 5 percent of our profits back to our communities. Our goal is to work as one team to fulfill our unique brand promise to our guests, wherever and whenever they choose to shop.

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