Logo of Huzzle

Home

Matches

Explore

Manage

IT Program Manager

image

BlueCross BlueShield of South Carolina

22d ago

  • Job
    Full-time
    Senior & Expert Level
  • Columbia, +1
  • Quick Apply

AI generated summary

  • You need a Bachelor's degree, 7 years IT leadership experience, exceptional communication and problem-solving skills, and advanced knowledge of Microsoft Office and project management tools.
  • You will coordinate project efforts, monitor progress, manage resources, ensure documentation compliance, facilitate communication, and mentor team members throughout the project lifecycle.

Requirements

  • This position requires a clearance, which requires U.S. Citizenship to obtain.
  • Required Education
  • Bachelor’s degree
  • Degree Equivalency
  • Associate's degree plus an extra 2 years job-related work experience for a total of 9 years of required work experience (see "required work experience")
  • OR
  • 11 total years required job-related work experience
  • Required Work Experience
  • 7 years IT experience in a leadership capacity, including 4 years leading multiple concurrent project teams. Completion of the BCBSSC Training Program for Project Management may substitute for one year of experience.
  • Required Skills And Abilities
  • Exceptional communications (verbal and written) skills with all levels of management and team members.
  • Superior leadership skills in a team or project environment.
  • Exceptional problem solving and conflict management/resolution skills.
  • Highly effective analytical and organizational skills with attention to detail.
  • Excellent understanding of project management principles and methodologies, information systems, business processes, and the key drivers and measures of success for the business unit and the organization.
  • Superior competency in management of resources to meet goals and multiple projects.
  • Highly effective ability to lead multiple multidiscipline, high-performance work teams throughout project life cycle.
  • Advanced ability to negotiate terms and scope of work documents.
  • Advanced ability to prepare and present formal presentations to senior management.
  • Proven ability to manage all phases of work effort from inception to completion.
  • Highly effective strategic thinking skills.
  • Proven effectiveness in conducting analysis of project triple constraints.
  • Required Software And Tools
  • Advanced knowledge of Microsoft Office and project management tools.

Responsibilities

  • Responsible for overall coordination, status reporting, and stability of project-oriented work efforts. Responsible for multiple work efforts of any size, from minimum complexity system/customer impacts to greater complexity system/customer impacts. Adheres to project management processes and methodologies to ensure projects are delivered on time, within budgeted hours, adheres to high quality standards, and meets ISSM expectations. Monitors project plans, assignments and work efforts on a daily basis. Ensures resource needs are assigned appropriately and escalates functional, quality, timeline issues. Tracks key project milestones and adjusts project plans to meet the needs of work effort. Responsible for leading the project from inception to final business acceptance and implementation. Mentors other project leads and participates in the training and development of staff. Develops and monitors project plans, risk management plans, and project documentation from scope to post implementation. Ensures project documentation and deliverables are complete, on budget, within scope, and in accordance with standards. Identifies items that impact the scope, budget, risk, and resources of the work effort. Monitors resource requirements based on project specifications. Ensures resources are assigned to meet project objectives while managing project hours budgeted. Responsible for the development, execution, and maintenance of project communications. Facilitates effective communications between all parties involved in the project and/or work efforts. This will include meetings, correspondence, status reports and other documentation. Identifies the impact of issues arising from the work efforts and/or resource requirements. Manages the project issues throughout the project life cycle. Communicates the implications of changes to the project scope with senior management and other appropriate parties. Responsible for ensuring all work efforts have appropriate documentation for audit purposes utilizing project methodology standards in accordance with the ISSM. Coaches, develops, mentors other team members. May provide guidance and leadership to staff pertaining to training and department initiatives. May provide oversight for a group of work efforts as requested. May perform peer reviews of project artifacts.

FAQs

What is the main responsibility of the IT Program Manager?

The main responsibility of the IT Program Manager is to coordinate, monitor, and ensure the stability of project-oriented work efforts, ensuring projects are delivered on time, within budget, and meet quality standards.

What qualifications are required for this position?

The position requires a Bachelor’s degree, with 7 years of IT experience in a leadership capacity, including 4 years leading multiple concurrent project teams. Alternatively, an Associate's degree with an extra 2 years of experience (totaling 9 years) or 11 total years of relevant work experience is acceptable.

Is a security clearance required for this role?

Yes, this position requires a clearance, which necessitates U.S. Citizenship to obtain.

What project management methodologies are expected to be adhered to in this role?

The IT Program Manager is expected to adhere to specific project management processes and methodologies to ensure timely and quality project delivery in accordance with ISSM expectations.

What skills are essential for the IT Program Manager position?

Essential skills include exceptional communication skills, superior leadership abilities, strong problem-solving and conflict management skills, effective analytical and organizational skills, and a deep understanding of project management principles and methodologies.

Is PMP certification preferred for applicants?

Yes, PMP certification is preferred for applicants applying for this position.

What tools and software should the IT Program Manager be proficient in?

The IT Program Manager should have advanced knowledge of Microsoft Office and project management tools.

What kind of work environment can one expect in this role?

The work environment is described as fast-paced and dynamic, which may require action and response 24/7 to support technical business needs, necessitating flexibility to changing priorities.

What are the benefits offered with this position?

Benefits include a 401(k) retirement savings plan with company match, subsidized health plans, life insurance, paid annual leave, paid holidays, on-site cafeterias, wellness programs, tuition assistance, and service recognition.

How does the interview process work?

After submitting an application, the recruiting team will review resumes to ensure qualifications are met, potentially followed by a brief telephone interview or email communication, with management scheduling interviews for qualified candidates.

image

BlueCross BlueShield of South Carolina

South Carolina’s largest and oldest health insurance company

Finance
Industry
10,001+
Employees
1946
Founded Year

Mission & Purpose

BlueCross BlueShield of South Carolina, the state's largest insurance company, has been a part of the national landscape for over six decades. With an A+ Superior rating from A.M. Best, the company is a leading government contract administrator and operates one of the most advanced data processing centers in the Southeast. BlueCross offers employees robust benefits, including retirement plans, health coverage, and education assistance, while fostering a culture of community support, with employees actively contributing to numerous nonprofit organizations each year.