FAQs
What languages do I need to be fluent in to apply for this position?
You need to be fluent in English and any of the following languages: German, Dutch, French, Italian, or Spanish.
When can I apply for the Customer Service Advisor positions?
You can register your interest now to be among the first to apply when applications open for the Customer Service Advisor positions planned for August and September 2025.
What is the duration of the contracts for this role?
The contracts for this role will run until January 31st, 2026.
What will my main responsibilities be as a Customer Service Advisor?
Your main responsibilities will include responding to consumers in both English and your chosen language, building strong relationships with consumers, solving brick-based problems, and adapting to various shifts.
Will I receive any employee benefits?
Yes, employees will receive benefits including family care leave, insurance coverage, wellbeing resources, colleague discounts, and eligibility for a bonus scheme.
Is there an opportunity for career growth within the LEGO Group?
Yes, the LEGO Group encourages career development and offers opportunities to build your dream career within the organization.
How often will I need to work in the office?
Our hybrid work policy allows for an average of 3 days per week in the office, but the hiring team will discuss specifics during the recruitment process.
Is the LEGO Group committed to diversity and inclusion?
Yes, the LEGO Group is highly committed to creating a diverse, dynamic, and inclusive culture where everyone feels safe, valued, and they belong.
Are there any specific requirements for candidates who will engage with children?
Yes, candidates offered positions that involve high engagement with children are required to participate in Child Safeguarding Background Screening as a condition of the offer.
How can I express my interest in this job opportunity?
You can express your interest by clicking the apply button to register your interest in the position.