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Large Claims Handler

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Zurich Insurance

Jan 23

  • Job
    Full-time
    Mid Level
  • Legal
  • Madrid

AI generated summary

  • You need a Law degree, 4+ years in liability claims, strong relationship skills, analytical ability, and proficiency in English for reports and projects. Personal development is valued.
  • You will manage claims, liaise with international partners, brokers, and experts, propose solutions, prepare reports, and support training and protocol development.

Requirements

  • Si cuentas con una Licenciatura en Derecho que aporte solidez y conocimiento jurídico a nuestro equipo, es un gran comienzo.
  • Si tienes experiencia de al menos 4 años en siniestros de Responsabilidad Civil o ramos técnicos y especializados, te sentirás como pez en el agua.
  • Tu habilidad para conectar con las personas y generar buenas relaciones será clave para el éxito en este rol.
  • Podrás mediar en la resolución de siniestros complejos, ayudando a encontrar puntos en común y soluciones efectivas en la resolución de siniestro con el cliente y el corredor.
  • Tu capacidad para analizar situaciones y proponer soluciones será fundamental en nuestro día a día.
  • La capacidad para promover tu propio desarrollo profesional es altamente valorada, ya que somos una compañía comprometida con el crecimiento de nuestro talento.
  • Parte de tu trabajo se desarrollará en inglés, incluyendo reportes, herramientas de grupo y proyectos.

Responsibilities

  • Gestionarás siniestros de programas internacionales y domésticos de líneas financieras, cyber y responsabilidad de directivos.
  • Mantendrás un contacto continuado y fluido con compañeros y/o partners de otros países.
  • Te relacionarás con Brokers, clientes, y peritos para resolver los siniestros, implementar estrategias y participar en negociaciones.
  • Tendrás iniciativa en la proposición de soluciones efectivas y en la coordinación de todas las partes implicadas.
  • Intervendrás en reuniones periódicas con el Equipo de Suscripción, ofreciendo el soporte técnico de los siniestros que gestiones.
  • Prepararás reportes internos explicando el siniestro y las estrategias que se aconsejan.
  • Tendrás interlocución directa con los Proveedores asignados -letrados y peritos- para decidir la mejor estrategia en defensa de los intereses de la Compañía.
  • Intervendrás en los Planes de Formaciones que se desarrollen desde el Equipo, ya sean a nivel interno, o para Brokers o clientes.
  • Participarás en el desarrollo de protocolos de tramitación de siniestros.

FAQs

What is the main role of a Large Claims Handler at Zurich?

The main role involves managing claims for international and domestic financial lines, cyber insurance, and directors' liability. This includes maintaining communication with colleagues and partners, interacting with brokers and clients, as well as proposing effective solutions for claims management.

What qualifications are required for this position?

A bachelor’s degree in law is highly desirable, along with a minimum of 4 years of experience in handling complex claims related to civil liability or specialized technical lines.

Is fluency in English necessary for this job?

Yes, part of the work will be conducted in English, including reports and group tools, so proficiency in the language is essential.

What kind of initiatives will I be involved in as a Large Claims Handler?

You will be involved in preparing internal reports, participating in training plans, and contributing to developing claims processing protocols.

How does Zurich support professional development?

Zurich promotes professional growth through various programs, including mentoring, training, and opportunities to move to other areas within the company, supported by a philosophy of learning by doing.

What are the benefits offered by Zurich?

Zurich offers flexible working arrangements, a benefits package that includes health insurance, childcare, training, and more. Employees can also enjoy additional time off and access to a retirement plan and life insurance.

How does Zurich approach diversity and inclusion?

Zurich prides itself on building a diverse team where everyone can be themselves. Initiatives include a balanced representation of women in leadership roles and active measures to create an inclusive work environment.

Can I recommend someone for this position?

Yes, if you know someone who might be a good fit, please share my contact information. We're looking for talent that resonates with our company values.

What is the company culture like at Zurich?

The company culture values work-life balance, flexibility, and a positive environment where employees can enjoy their personal lives while pursuing their professional goals.

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Zurich Insurance

Finance
Industry
10,001+
Employees
1872
Founded Year

Mission & Purpose

Zurich Insurance Group, commonly known as Zurich, is a leading multinational insurance company headquartered in Switzerland with a strong global presence, including the UK. Their core business involves providing a wide range of insurance products and services to individuals, businesses, and institutions. Zurich's ultimate mission revolves around helping their customers understand and protect themselves from risks. They achieve this by offering various insurance solutions, including life insurance, property and casualty insurance, as well as pension and investment products. Zurich's purpose is to safeguard individuals and businesses against unforeseen events, ensuring financial security and peace of mind. They are committed to delivering excellent customer service, promoting sustainability and resilience, and making a positive impact on the communities they serve.

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