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Lead Sales Associate - Part Time - TOMMY HILFIGER

  • Job
    Full-time
    Junior & Mid Level
  • Customer Relations
    Sales & Business Development
  • Barstow

AI generated summary

  • You must be flexible with hours, lift 40+ lbs, communicate effectively, adapt to schedule changes, ensure loss prevention, handle transactions, and maintain store organization and cleanliness.
  • You will provide exceptional customer service, maintain merchandise levels, ensure store cleanliness, minimize loss, and manage sales transactions while supporting team goals and adapting to scheduling needs.

Requirements

  • Must be flexible to work rotating hours, as assigned by management.
  • Able to lift a minimum of 40 pounds and able to stand for long periods of time.
  • Demonstrate effective written and verbal communication skills.
  • Maintain respect of peer group, staff and supervisor.
  • Change schedules, adapt to the needs of the position, undertaking night shifts, weekends and holidays.
  • Observe sales floor and stockroom for loss prevention and advises management of any unusual internal or external activity.
  • Execute Opening and Closing checklist duties as directed by store management to ensure store is always ready for business.
  • Operate all register transactions including that of management (refunds, exchanges, associate sales, post voids, store credits, sale sends, gift cards, cash pulls).
  • Authorized to reconcile all media when requested: Count in register tills, count down register tills, safe cash fund secondary verification, audit registers between cashiers.
  • Adhere to Policies and Procedures.
  • Ensure consistent and accurate replenishment of product onto the sales floor.
  • Comply with visual presentation standards.
  • Execute markdowns and re-merchandise, as needed.
  • Maintain store organization fixtures/hardware/general cleanliness.

Responsibilities

  • Consistently provides TH Customer Service to company standard.
  • Keep merchandise filled to appropriate levels on sales floor.
  • Ensure the store is visually distinctive and appearance impeccably maintained.
  • Minimize shortages through proper loss prevention procedures.
  • Demonstrates awareness of store sales plans and results.
  • Demonstrates awareness of individual contribution to business results.
  • Follow all operational policies and procedures.
  • Manage time and prioritize tasks.
  • Demonstrate effective written and verbal communication skills.
  • Attends Take 5 meetings and participates in staff meetings, as required.
  • Generate maximum sales potential in accordance with the TH Customer Service standards.
  • Builds repeat customer base through excellent data capturing and service.
  • Maintains strong knowledge regarding product, promotions, and special events in order to communicate to customers for more effective selling.
  • Consistently foster a positive store experience by treating all customers and staff members in a fair and consistent manner.
  • Effectively maintains zone coverage; acknowledges every customer within the zone; treats customers with priority over assigned tasks.
  • Demonstrate effective written and verbal communication skills.
  • Manage time and prioritize tasks.
  • Represent the TH image through personal and professional appearance.
  • Demonstrate professional image and conduct.
  • Must be flexible to work rotating hours, as assigned by management.
  • Communicate concerns to management.
  • Assist in developing Sales Associates.
  • Maintain respect of peer group, staff and supervisor.
  • Create energy and excitement around shared goals and values and acts with integrity.
  • Support all company / management decisions.
  • Change schedules, adapt to the needs of the position, undertaking night shifts, weekends and holidays.
  • Adhere to Policies and Procedures.
  • Observe sales floor and stockroom for loss prevention and advises management of any unusual internal or external activity.
  • Execute Opening and Closing checklist duties as directed by store management to ensure store is always ready for business.
  • Operate all register transactions including that of management (refunds, exchanges, associate sales, post voids, store credits, sale sends, gift cards, cash pulls).
  • Authorized to reconcile all media when requested: Count in register tills, count down register tills, safe cash fund secondary verification, audit registers between cashiers.
  • Able to lift a minimum of 40 pounds and able to stand for long periods of time.
  • Ensure consistent and accurate replenishment of product onto the sales floor.
  • Comply with visual presentation standards.
  • Execute markdowns and re-merchandise, as needed.
  • Maintain store organization fixtures/hardware/general cleanliness.

FAQs

What is the job title for this position?

The job title for this position is Lead Sales Associate - Part Time at TOMMY HILFIGER.

What are the primary responsibilities of the Lead Sales Associate?

The primary responsibilities include selling and promoting TOMMY HILFIGER merchandise, providing excellent customer service, managing cash responsibilities, and performing various operational activities as assigned by Store Management.

What qualifications or skills are required for the position?

The qualifications required include effective written and verbal communication skills, strong knowledge of products and promotions, the ability to manage time and prioritize tasks, and a professional appearance and conduct.

What are the operational responsibilities of the Lead Sales Associate?

Operational responsibilities include adherence to company policies and procedures, loss prevention monitoring, executing opening and closing checklists, operating register transactions, and ensuring store readiness for business.

What is the pay range for this position?

The pay range for the Lead Sales Associate position is $15.00 to $18.33 per hour.

Are there any benefits offered to associates in this role?

Yes, benefits include competitive medical, vision, and dental insurance, a 401(k) plan, flexible workplace options, wellbeing support, education assistance, and an associate discount.

What kind of work schedule can I expect?

The position requires flexibility to work rotating hours, including night shifts, weekends, and holidays as assigned by management.

Is there a focus on personal development within the company?

Yes, the company supports associate development by assisting in the training and development of Sales Associates and providing career growth opportunities.

How does the company ensure a diverse and inclusive workplace?

The company is committed to fostering an inclusive and diverse community of associates, valuing each individual's contributions and ensuring that every voice is heard.

How do I apply for this job?

Applications are accepted on a rolling basis until the position is filled, and interested candidates can follow the application procedures outlined in the job posting.

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Fashion & Arts
Industry
10,001+
Employees
1985
Founded Year

Mission & Purpose

TOMMY HILFIGER is one of the world’s leading designer lifestyle brands creating a platform that inspires the modern American spirit, while committing to wasting nothing and welcoming all. Founded in 1985, Tommy Hilfiger delivers premium styling, quality and value to consumers worldwide under the TOMMY HILFIGER and TOMMY JEANS brands, with a breadth of collections including HILFIGER COLLECTION, TOMMY HILFIGER TAILORED, men’s, women’s and kids’ sportswear, denim, accessories, and footwear. In addition, the brand is licensed for a range of products, including fragrances, eyewear, watches and home furnishings. Founder Tommy Hilfiger remains the company’s Principal Designer and provides leadership and direction for the design process. Tommy Hilfiger, which was acquired by PVH Corp. in 2010, is a global apparel and retail company with more than 16,000 associates worldwide. With the support of strong global consumer recognition, Tommy Hilfiger has built an extensive distribution network in over 100 countries and more than 2,000 retail stores throughout North America, Europe, Latin America and the Asia Pacific region. Global retail sales of the TOMMY HILFIGER brand were US $9.2 billion in 2019.