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London Office - Pharmaceutical Account Business Development Manager (Life Sciences Practice)

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L.E.K. Consulting

1mo ago

  • Job
    Full-time
    Mid Level
  • Sales & Business Development
    Healthcare
  • London

AI generated summary

  • You need a commercial mindset, Life Sciences knowledge, C-suite outreach experience, strong communication skills, and 3+ years in business development; CRM familiarity, and adaptability are key.
  • You will manage client relationships, drive business development strategies, track metrics, collaborate with marketing, and support team growth while ensuring proactive account engagement and communication.

Requirements

  • A commercial mindset with high client empathy, prolific client engagement, and a sales focus
  • An understanding of the Life Sciences sector, including familiarity with its segments, organizational structures, value drivers, and the strategic issues organizations face
  • Demonstrated experience with direct outreach to senior executives, up to and including C-suite
  • Strong interpersonal and communication skills, with the ability to convey complex information in a clear and structured manner
  • Comfort with long selling cycles
  • Excellent organizational skills and the ability to juggle a high volume of relationships
  • Highest attention to detail
  • High level of maturity and adaptability to maintain poise under pressure, advise senior executives and manage competing priorities
  • Highly collaborative
  • Bachelor’s degree in a business and/or biological sciences discipline; advanced degree in either area of study a plus
  • 3+ years of experience in the Life Sciences sector, preferably in a business setting, and ideally with experience selling business-to-business services / intangibles
  • Demonstrated experience in the development and management of large Pharma accounts, with a strong track record of building and sustaining high-value client relationships
  • Experience using CRM systems, preferably Salesforce
  • Comfort with Microsoft Office Suite (Word, PowerPoint, Excel)
  • Additional fluency in French, or German highly desirable; Spanish a plus

Responsibilities

  • Client Relationship Management:
  • Maintain and grow the LS Practice’s contact network, managing account information with dynamic prioritization and outreach timing
  • Communicate with senior executives through direct outreach and coordination with practice leaders, aiming to secure meetings and strengthen relationships
  • Develop and execute comprehensive account plans for large Pharma accounts, including growth strategies, relationship-building activities, and revenue targets
  • Conduct stakeholder mapping to identify and engage key decision-makers within target organizations
  • Monitor and manage account progress, ensuring proactive engagement and responsiveness to client needs
  • Use L.E.K. articles, IP, and other content to enhance client communication and improve outcomes
  • Track and capitalize on individual movements within organizations to recognize and act on new business opportunities
  • Business Development & Strategy:
  • Identify new organizations and roles where L.E.K. can develop business based on an understanding of the Life Sciences sector and its challenges
  • Support the development and execution of sales strategies at the sector sub-category and service line levels
  • Assist Account Leads in managing day-to-day client interactions, ensuring alignment with client expectations and project goals
  • Support the development of account strategies and tactical plans to drive account growth and client satisfaction
  • Collaborate with Account Leads to prepare and deliver client presentations, proposals, and reports
  • Assist in tracking account performance metrics, identifying areas for improvement, and implementing corrective actions as needed
  • Qualify incoming opportunities and direct them to the appropriate team members with the right expertise
  • Sales Operations & Process Management:
  • Assign business development tasks to LS Partners, ensuring clear communication of status and accountability
  • Track, analyze, and report on business development metrics, extracting insights and suggesting actions where appropriate
  • Manage the pipeline of live opportunities in CRM, ensuring data is current and accurate
  • Ensure accuracy of CRM data through collaboration with EAs, Marketing, IT, Sector Team, and peer BDMs from other sectors
  • Guide the senior team on adherence to best sales practices, fostering a commercial mindset across the LS team
  • Marketing & Content Collaboration:
  • Collaborate with the Marketing team to ensure that content development plans for the Practice are relevant and impactful
  • Optimize outcomes from LS practice events and conferences by tracking participants from planning through follow-up
  • Track media and press releases for developments that provide credible reasons to engage with clients
  • Team Leadership & Development:
  • Encourage a commercial mindset within the wider LS team, supporting network building for potential future leaders and enhancing executive communications

FAQs

What is the main responsibility of the Large Pharma Accounts Business Development Manager (LPA BDM)?

The main responsibility of the LPA BDM is to generate business through consistent engagement with senior executives and decision-makers in the pharmaceutical industry, while nurturing and growing existing large Pharma accounts.

Where is the preferred location for this role?

The preferred location for this role is in London, but qualified candidates based in the greater Paris or Munich areas could also be considered.

What qualifications are required for this position?

A Bachelor’s degree in a business and/or biological sciences discipline is required, with a preference for candidates who have an advanced degree. Additionally, 3+ years of experience in the Life Sciences sector and experience selling business-to-business services is ideal.

Is there a need for language proficiency in this role?

Yes, additional fluency in French or German is highly desirable, and Spanish is a plus.

What types of companies will the LPA BDM primarily engage with?

The LPA BDM will primarily engage with top-tier pharmaceutical companies and senior executives within the industry.

What tools or systems are used for tracking client interactions?

CRM systems, preferably Salesforce, are used for tracking client interactions, managing the pipeline of live opportunities, and ensuring data accuracy.

How does L.E.K. Consulting promote diversity and inclusion within the workplace?

L.E.K. Consulting promotes diversity and inclusion by committing to a culture that respects and values all employees, supporting various affinity groups, and conducting events focused on awareness and education through their Diversity and Inclusion committee.

What is the expected experience in account management for this role?

Candidates should have demonstrated experience in the development and management of large Pharma accounts, with a strong track record of building and sustaining high-value client relationships.

What kind of experience is preferred in the Life Sciences sector?

Preferred experience includes roles that are business-oriented, with a focus on selling services or intangible products related to Life Sciences.

Who does the LPA BDM report to within the organization?

The LPA BDM reports to the European Chief Commercial Officer.

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L.E.K. Consulting

See the world while helping to shape it

Consulting
Industry
1001-5000
Employees
1983
Founded Year

Mission & Purpose

L.E.K. Consulting is a global management consulting firm that specialises in providing strategic advice and solutions to clients across various industries. Their team of experienced consultants offers expertise in areas such as business strategy, mergers and acquisitions, market research, operations, and more. L.E.K. Consulting's ultimate mission is to help clients achieve exceptional results and create long-term value. They work closely with organisations to identify opportunities, solve complex problems, and drive sustainable growth. By combining rigorous analysis, industry insights, and innovative thinking, L.E.K. Consulting enables clients to make informed decisions and stay ahead in today's competitive business landscape.