FAQs
What is the primary role of a Millwork Sales Specialist?
The primary role of a Millwork Sales Specialist is to provide exceptional customer service support, assess customer needs, and guide customer decisions to drive sales, particularly in millwork products like doors and windows.
What specific tasks will a Millwork Sales Specialist be responsible for?
A Millwork Sales Specialist will be responsible for achieving individual sales targets, proactively identifying customers who need help, explaining project-related steps and product features, and assisting customers with product knowledge in adjacent departments and installation services.
What are the preferred qualifications for this position?
Preferred qualifications for this position include 1-2+ years of experience in a sales-driven environment, the ability to work a flexible schedule (including evenings and weekends), strong communication and customer service skills, excellent decision-making and problem-solving abilities, proficiency with computers, and being detail-oriented.
Is this a full-time or part-time position?
This is a part-time position.
Are there specific store departments that the Millwork Sales Specialist will focus on?
Yes, the Millwork Sales Specialist will focus on the Millwork department, specifically dealing with doors and windows, but may also assist in other related departments like Décor, Flooring, Kitchen & Bath, and Appliances.
What qualities are important for success in this role?
Important qualities for success in this role include being proactive in identifying customer needs, having strong communication skills, being able to problem-solve effectively, having attention to detail, and maintaining a customer-focused attitude.
Will I be required to work evenings and weekends?
Yes, the ability to work a flexible schedule that includes evenings and weekends is required for this position.
What kind of support will I provide to customers in this role?
In this role, you will provide support by helping customers navigate their projects, explaining product features and benefits, assisting with special orders, and providing knowledge on installation services.