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Mountain Operations Manager - Badger Pass Yosemite National Pass

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Aramark

12d ago

  • Job
    Full-time
    Junior Level
  • Hospitality & Retail

AI generated summary

  • You need 1+ years in management, snow operations knowledge, guest service skills, ability to multitask, strong leadership, and intermediate skiing or snowboarding skills. Must work outdoors in cold.
  • You will oversee operations, ensure compliance with regulations, train staff, manage schedules, maintain guest satisfaction, control costs, and conduct daily inspections while enforcing safety protocols.

Requirements

  • Minimum one (1) year management experience required, previous experience working in snow operations preferred
  • Basic knowledge of lift operations, snow removal, ski and snowboard equipment and related machinery and labor costs controls
  • Guest Service experience
  • Ability to multi-task and prioritize properly between guest requests, administration tasks, safety, service and leadership needs
  • Strong commitment to customer and client service, as well as demonstrate initiative, leadership and team building skills
  • Strong supervisory/managerial skills and the ability to manage frequent change
  • Must be able to ski or snowboard at least at intermediate level. Some snow mobile experience
  • Must be able to work outdoors for the entire day in incremental weather and extreme cold temperatures for up to 8 hours

Responsibilities

  • Maintain compliance with ANSI Codes, Collective Bargaining Agreements, NPS and Aramark, policies, procedures and regulations.
  • Assumes responsibility for outdoor operations in order to provide proper guest service levels, safety procedures, and profitability.
  • Supervises and directs hourly staff providing training, motivation, and safe operation on a daily basis, addresses work issues and implements fair and consistent corrective counseling as needed.
  • Follow Aramark SAFE program and initiatives
  • Ensures that all ANSI Code, Aramark, and NPS procedures, controls systems and other established policies and procedures are understood and implemented by associates of the unit.
  • Assists in conducting interviews, hiring, promoting, evaluating, disciplining and discharging associates as needed.
  • Assumes responsibility for guest satisfaction and service recovery.
  • Daily inspections of all areas of the unit to ensure compliance with ANSI Codes and Aramark operating plans as well as adherence to policies, procedures and Collective Bargaining Agreements.
  • Order and maintain all supplies for the operations, maintain cost control efforts for labor and operating supplies and conduct meetings updating associates on daily goals and safety objectives.
  • Manage payroll and ensure all employees are paid appropriately and timely.
  • Write employee schedules and ensure compliance with all Aramark policies and CBA regulations.
  • On-board and train associates to be ready for the season
  • All other duties as assigned.

FAQs

What is the duration of the Mountain Operations Manager position?

The Mountain Operations Manager position is a seasonal role that runs from December to March.

Is housing provided for this position?

Yes, the position offers subsidized housing for employees.

What are the main responsibilities of the Mountain Operations Manager?

The Mountain Operations Manager oversees all outdoor activities, including ski lifts, grooming, lift maintenance, and assists with Ski Patrol and ski school as needed. They are also responsible for ensuring compliance with safety procedures and managing a team.

What qualifications are required for this position?

Candidates should have a minimum of one year of management experience, preferably in snow operations, along with basic knowledge of lift operations and guest service experience.

Is skiing or snowboarding experience necessary for the Mountain Operations Manager role?

Yes, applicants must be able to ski or snowboard at least at an intermediate level.

What is the salary range for this position?

The salary for the Mountain Operations Manager position ranges from $65,000 to $66,520, depending on the applicant's skills, qualifications, and experience.

Are there safety and compliance requirements for this role?

Yes, the Mountain Operations Manager must maintain compliance with ANSI Codes, Collective Bargaining Agreements, and NPS and Aramark policies, procedures, and regulations.

What type of training is provided for new associates?

The Mountain Operations Manager is responsible for onboarding and training associates to prepare them for the season.

What kinds of working conditions can be expected?

The role requires the ability to work outdoors for up to 8 hours in inclement weather and extreme cold temperatures.

Can I find more information about career opportunities with Aramark?

Yes, you can learn more about working with Aramark by visiting http://www.aramarkcareers.com or connecting with them on social media platforms like Facebook, Instagram, and Twitter.

Aramark

Reach For Remarkable

Travel & Leisure
Industry
10,001+
Employees
1939
Founded Year

Mission & Purpose

Aramark proudly serves the world’s leading educational institutions, Fortune 500 companies, world champion sports teams, prominent healthcare providers, iconic destinations and cultural attractions, and numerous municipalities in 19 countries around the world with food, facilities, and uniform services. Because our culture is rooted in service, our employees strive to do great things for each other, our partners, our communities, and our planet.