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Multi-Property General Manager- Aloft and Element Al Mina, Aloft and Element Airport

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Marriott International

Nov 6

Applications are closed

  • Job
    Full-time
    Senior Level
  • Hospitality & Retail
    People, HR & Administration
  • Dubai

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Requirements

  • 2-year degree from an accredited university in Business Administration, Hotel and Restaurant Management, or related major; 8 years’ experience in the management operations, sales and marketing, or related professional area.
  • OR
  • 4-year bachelor's degree in Business Administration, Hotel and Restaurant Management, or related major; 6 years’ experience in the management operations, sales and marketing, or related professional area.

Responsibilities

  • Functions as the primary strategic business leader of a full-service property and responsible for the leadership and management of a designated cluster of properties. As General Manager of the properties, responsible for all aspects of the operation, including guest and employee satisfaction, human resources, financial performance, sales and revenue generation and delivering a return on investment. Leads the leadership teams in the development and implementation of property-wide strategies. Ensures implementation of the brand service strategy and brand initiatives with the objective of meeting or exceeding guest expectations. In addition, the General Manager builds relationships with key customers through personal involvement in the sales process. The position ensures sales engines are leveraged and initiates independent and proactive sales activities, when appropriate, to generate demand. Position serves as the principal interface with property ownership and establishes relationship as a business partnership. Builds owner loyalty through proactive communication, setting and managing expectations and delivering solid business results. Responsible for the overall performance of a designated cluster of managed properties and oversees all activities associated with the pre-opening processes for new build units. In addition, the position is responsible for sales and revenue generation for all units within the cluster.
  • Sets goals and expectations for direct reports using the performance review process.
  • Identifies leadership management on the property.
  • Inspires and motivates team to achieve operational excellence.
  • Creates a synergistic leadership team and business environment that consistently delivers positive results and continuously strives to improve these results.
  • Develops deployment strategies to market property in order to continue to grow market share.
  • Supports the sales strategy by encouraging leadership team to develop effective revenue management strategies.
  • Ensures focus is on proactive selling as well as reactive selling.
  • Reviews the STAR report, competitive shopping reports and using other resources to maintain an awareness of the property’s market position.
  • Assists with building and maintaining the owner relationship as a business partnership while maintaining the General Manager’s position as the point person for the owner.
  • Manages an effective balance between the owner's interests and the company’s interests.
  • Understands the owners' perspective and ROI expectations.
  • Identifies key drivers of business success and keeping the team focused on the critical few to achieve results.
  • Reviews sales goals and strategies to ensure alignment with the brand business strategy and proper pricing and positioning of the properties in the market.
  • Champions change in order to insure property is profitable.
  • Supports the property General Manager(s) in executing the sales and revenue management activities to maximize performance.
  • Ensures above property sales and revenue engines are leveraged to drive RevPAR improvement year over year.
  • Oversees the alignment of revenue strategies amongst the area properties.
  • Ensures capital expenditure funds are being used to address the priorities outlined in the brand business strategy.
  • Holds staff accountable for successful performance.
  • Utilizes an “open door” policy.
  • Communicates a clear and consistent message regarding property goals to produce desired results.
  • Fosters employee commitment to providing excellent service.
  • Conducts annual performance appraisals with direct reports according to Standard Operating Procedures.
  • Hires executive committee team members who demonstrate strong functional expertise, creativity and entrepreneurial leadership to meet the business needs of the operation.
  • Creates appropriate development plans based on individual strengths, development needs, career aspirations and abilities.

FAQs

What is the job title for this position?

The job title is Multi-Property General Manager for Aloft and Element Al Mina, Aloft and Element Airport.

Where is the job location?

The job is located at Aloft Al Mina, Dubai, Sheikh Rashid Road & 37th Street, Dubai, United Arab Emirates.

What type of employment is this position?

This is a full-time management position.

What are the main responsibilities of the Multi-Property General Manager?

The main responsibilities include overseeing all aspects of the operation for the designated cluster of properties, focusing on guest and employee satisfaction, financial performance, sales and revenue generation, and relationship management with property ownership.

What qualifications are required for this position?

Candidates must have either a 2-year degree with 8 years of experience in management operations, sales, and marketing, or a 4-year bachelor's degree with 6 years of experience in the same areas.

What skills are essential for success in this role?

Essential skills include strong leadership abilities, excellent communication skills, sales and marketing acumen, financial management expertise, and the capability to inspire and motivate teams.

Is experience in sales and revenue management important for this role?

Yes, experience in sales and revenue management is crucial as the role involves developing strategies to maximize performance and revenue generation.

Does this job involve working with a team?

Yes, the position involves leading and collaborating with various department teams to achieve operational excellence.

Will the General Manager be involved in pre-opening activities for new properties?

Yes, the General Manager is responsible for overseeing all activities associated with the pre-opening processes for new build units.

Is Marriott International an equal opportunity employer?

Yes, Marriott International is committed to being an equal opportunity employer, hiring a diverse workforce and sustaining an inclusive, people-first culture.

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Marriott International

Travel & Leisure
Industry
10,001+
Employees
1927
Founded Year

Mission & Purpose

Marriott International, Inc. is based in Bethesda, Maryland, USA, and encompasses a portfolio of nearly 8,300 properties under 30 leading brands spanning 138 countries and territories. Its heritage can be traced to a root beer stand opened in Washington, D.C., in 1927 by J. Willard and Alice S. Marriott. Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Marriott International does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws. Community Guidelines: We reserve the right to remove without any notice content that we determine in our sole discretion is offensive or illegal, contains personally identifiable information, trademarks or copyrights belonging to a third party, advertises a third party’s products or services, or is otherwise inappropriate. Application Tips: We encourage job seekers to protect themselves from email and recruiting scams. Please note: 1) We do not accept applications via email or fax; 2) We never ask for money as part of the application process; 3) We only contact job applicants from approved email domains.

Benefits

  • Travel Perks & Benefits

    We encourage you to explore the world around you, so we offer generous hotel and food discounts at thousands of our global properties. What a way to travel! We look after our associates, which is why we also have a comprehensive and competitive benefits program.

  • Recognition & Rewards

    Marriott recognizes success and commitment. We honor and encourage leadership and exceptional service. We also give bonuses for successful referrals and we reward long service. We believe hard work should be acknowledged.

  • Growth Opportunities

    Marriott believes in a career that flourishes with you. We also believe that wider experiences often provide a more enriching experience. We offer professional development, mentoring and training to help you get to where you want to go.

OpportunitiesView all

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