FAQs
What are the primary responsibilities of a Night Receptionist?
As a Night Receptionist, your main responsibilities include managing the check-in and check-out processes, greeting guests with a warm and friendly demeanor, offering local recommendations, and ensuring a smooth and enjoyable stay for guests.
What qualities are you looking for in the ideal Receptionist?
We are looking for someone who is genuine and personable, has strong organizational skills, is dependable, and is eager to make a positive impact on both guests and colleagues.
Are there any specific perks associated with this position?
Yes, perks include special rates on hotel rooms, company-wide recognition schemes, meals at work, ongoing training programs, and participation in celebratory events like Thank You Week and Employee Awards Celebration.
Is there a training program for new employees?
Yes, we offer ongoing job-related training programs and have a learning portal called "GROWonline" to help you develop the necessary skills and knowledge for your role.
What does the work environment look like?
The work environment is vibrant and dynamic, with a focus on teamwork and collaboration. We strive to create a fun and friendly atmosphere where every team member feels valued.
Is there an opportunity for career progression within the company?
Yes, we provide clear paths for progression and support career development through training and coaching from management.
What happens if I recommend a friend for a job?
If you recommend a friend to join us and they are hired, you could earn a bonus through our Talent Referral Scheme.
How does the company recognize and celebrate employee contributions?
We have a company-wide recognition scheme where employees can earn vouchers, and we also host events like Thank You Week and Employee Awards Celebration to celebrate our teams' hard work.
Where is NYX London Holborn located?
NYX London Holborn is located on Southampton Row, between the City and London's West End, just a short walk from attractions like the British Museum and Covent Gardens.
Is there a pension scheme available for employees?
Yes, we offer access to the Company Pension Scheme as part of our employee benefits package.