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Operations Supervisor

  • Job
    Full-time
    Mid & Senior Level
  • Customer Relations
    Logistics
  • Madrid
  • Quick Apply

AI generated summary

  • You must have strong leadership, time management, and communication skills; SCM experience with Lean principles; proficiency in Microsoft Office; and a degree in a relevant field is valued.
  • You will supervise logistics operations, manage daily inventory and documentation, monitor service targets, resolve issues, ensure compliance, analyze data, and focus on customer goals.

Requirements

  • Demonstrated leadership qualities with strong interpersonal skills and have the ability to connect, build rapport and maintain solid relationships with associates, Company leadership, internal and external customers.
  • Must have ability to work efficiently and independently with strong time management and organizational skills
  • Strong written/oral communication skills and the ability to actively listen are required, interpersonal communication skills essential.
  • Ability to manage through a problem, think critically, and make decisions independently.
  • Able to work under pressure to tight deadlines.
  • SCM Experience with Lean Principles highly valued.
  • Expert computer skills including Microsoft Word, Excel, Outlook and PowerPoint required.
  • English min B2 -C1.
  • Must demonstrate ownership & responsibility to run the operation with a sense of urgency.
  • Degree in a relevant field valued.
  • Following receipt of a conditional offer of employment, candidates will be required to complete additional job-related screening processes as permitted or required by applicable law.

Responsibilities

  • Supervises the organization's logistics operations to control, deliver, and distribute products and materials to the destination.
  • Supports the overall strategy, metrics, and processes to deploy an optimized logistic network and operations.
  • Oversees daily operations for inventory, documentation and procedure control.
  • Monitors teams and adherence to service level targets. Using advanced reporting methods, excel, presentation skills etc.
  • Troubleshoots and resolves issues.
  • Ensures compliance with all regulations.
  • Utilizes and manages data to a presentable state.
  • Provide and collate data supporting decision process.
  • Understand the location-specific customer goals & objectives and work to meet and exceed these expectations daily – Customer focused with CRM knowledge.

FAQs

What is the main responsibility of the Operations Supervisor?

The main responsibility of the Operations Supervisor is to supervise and coordinate daily activities in the distribution center or warehouse, ensuring effective movement and tracking of finished products and raw materials.

What qualifications are required for this position?

A degree in a relevant field is valued, along with demonstrated leadership qualities, strong interpersonal skills, and the ability to manage time efficiently. SCM experience with Lean Principles is highly valued.

What skills are necessary for this role?

Strong written and oral communication skills, critical thinking and decision-making abilities, proficiency in Microsoft Office (Word, Excel, Outlook, PowerPoint), and a customer-focused mindset with CRM knowledge are necessary for this role.

Are there any specific language requirements for this position?

Yes, a minimum English proficiency level of B2-C1 is required.

How does this role impact compliance and safety?

The Operations Supervisor monitors activities to ensure compliance with safety and security policies and oversees adherence to regulations throughout the logistics operations.

What kind of reporting skills are expected from the Operations Supervisor?

The Operations Supervisor is expected to use advanced reporting methods, including skills in Excel and presentation tools, to monitor team performance and adherence to service level targets.

What support will be provided for decision-making processes?

The Operations Supervisor will provide and collate data to support decision-making processes, presenting information in a clear and accessible format.

Is experience in supply chain management important for this role?

Yes, supply chain management experience, especially with Lean Principles, is highly valuable for the Operations Supervisor position.

What is the work environment like for the Operations Supervisor?

The work environment is fast-paced, requiring the ability to work under pressure, meet tight deadlines, and demonstrate ownership and responsibility in managing operations.

What recruitment process can candidates expect after applying?

Following receipt of a conditional offer of employment, candidates will be required to complete additional job-related screening processes as permitted or required by applicable law.