FAQs
What are the main responsibilities of a Patient Service Representative at Imagix Dental?
The main responsibilities include greeting patients, signing them in, scheduling future appointments, handling incoming phone calls, responding to patient questions and concerns, confirming appointments, and maintaining a clean and friendly waiting area.
Is prior dental office experience required for this position?
Yes, at least 2+ years of dental office experience is required for this position.
What qualifications are necessary for a Candidate applying for this position?
Candidates should have experience working in a dental practice, knowledge of insurance plans (HMO/PPO) is preferred, experience answering telephones, and exceptional customer service skills.
What type of work environment can I expect at Imagix Dental?
Imagix Dental promotes a collaborative and inclusive work environment, valuing relationships with patients and employees, diversity of thought, and innovation.
What kind of benefits does Imagix Dental offer?
Imagix Dental offers a competitive salary along with various benefits, although specific benefits are not detailed in the job description.
Are there opportunities for professional growth within the company?
Yes, Imagix Dental encourages participation and collaboration, which can lead to professional growth and development in the field of dentistry.
Is there a requirement for knowledge about insurance filing?
Yes, knowledge of filing claims and insurance is required for this position.
Is the role customer-focused?
Yes, the role is highly customer-focused as the representative is the first point of contact for patients and is responsible for providing exceptional service.
Does Imagix Dental support diversity in the workplace?
Yes, Imagix Dental celebrates differences and recognizes the value they bring to both patients and employees, promoting an equal opportunity workplace.
Where is the office located?
The office is located in Suwanee, GA 30024.