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People Operations Coordinator (Contract)

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Centerfield

Feb 20

  • Job
    Full-time
    Junior & Mid Level
  • Customer Relations
    People, HR & Administration
  • United Kingdom, +1
    Remote
  • Quick Apply

AI generated summary

  • You need 1-3 years in People Ops, remote support experience, Google Workspace and HR software proficiency, strong organizational skills, and knowledge of labor laws. Insurance experience is a plus.
  • You will manage onboarding for remote hires, oversee compliance tasks, maintain HRIS profiles, facilitate training, support offboarding, and contribute to process improvements and ad hoc projects.

Requirements

  • 1-3 years of proven experience providing support to People Ops teams
  • Proven experience supporting remote populations
  • Proficiency in Google Workspace
  • Proficiency in Microsoft Offices Packages (Outlook, Excel, Word, PowerPoint)
  • Proficiency in using HR software (UKG)
  • Proficiency in using applicant tracking systems (Fountain ATS is a bonus)
  • Exceptional organizational skills with a keen attention to detail and accuracy
  • Ability to manage multiple tasks efficiently in a fast-paced environment
  • Excellent communication and interpersonal skills with a strong knack for building and maintaining positive relationships with both external candidates and internal stakeholders
  • Experience onboarding and supporting 1099 employees
  • Knowledge of labor relations and laws
  • Insurance industry experience preferred, but not required

Responsibilities

  • Own the onboarding process for remote new hires across our high-volume Insurance division.
  • Orchestrate Day 1 readiness, ensuring new hires have the tools, resources, and support to succeed, including delivering onboarding materials (employee handbooks, benefits info, IT equipment).
  • Oversee background check processing, I-9 verifications, and ensure compliance with company policies and legal requirements.
  • Create and maintain employee profiles in our HRIS (UKG) and High-Volume ATS (Fountain).
  • Coordinate pre-boarding tasks to ensure new hires are fully prepared for Day 1, including verifying necessary documentation (e.g., licensing, certifications).
  • Support the onboarding and integration of individuals, ensuring they receive the appropriate training, resources, and compliance documentation.
  • Foster positive relationships with new hires and provide guidance throughout the onboarding process, ensuring a smooth transition into the company.
  • Assist as needed with offboarding logistics, ensuring all exit procedures are followed and facilitating exit surveys.
  • Support various ad hoc People Operations projects and requests, such as, processing Verification of Employment and Unemployment Claims.
  • Contribute to process improvement initiatives, compliance updates, and employee engagement programs by collaborating with the broader People Ops team.
  • Various other ad hoc projects as determined by the business.

FAQs

What is the duration of the People Operations Coordinator contract?

This is a 4-month contract role.

What are the working hours for this position?

The working hours for this position are from 9:00 AM to 5:30 PM EST.

Is there a preference for the location of candidates?

While candidates in Eastern Time Zone states are preferred, we are open to those in other locations who can accommodate the EST hours.

What are the main responsibilities of the Onboarding Coordinator?

The main responsibilities include managing the onboarding process for new hires, ensuring Day 1 readiness, overseeing background checks, and supporting various People Operations initiatives.

What qualifications are required for this role?

Candidates should have 1-3 years of experience providing support to People Ops teams, proficiency in Google Workspace and Microsoft Office, and experience with HR software and ATS systems.

Is experience in the insurance industry required for this job?

Insurance industry experience is preferred but not required.

Will I be supporting remote employees?

Yes, you will be supporting remote populations.

Are there opportunities for process improvement initiatives in this role?

Yes, you will contribute to process improvement initiatives and employee engagement programs by collaborating with the broader People Ops team.

What should candidates do if they are currently active Centerfield employees?

Current Centerfield employees should visit the internal jobs board to submit their application.

Is there a requirement for knowledge of labor relations and laws?

Yes, knowledge of labor relations and laws is preferred for this position.

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Centerfield

Super-powered customer acquisition. We deliver outcome-based personalized omni-channel digital marketing solutions.

Marketing & Advertising
Industry
1001-5000
Employees
2011
Founded Year

Mission & Purpose

Super-powered customer acquisition. Centerfield delivers outcome-based digital marketing solutions and personalized omnichannel experiences for the world’s leading brands. Powered by our proprietary Dugout platform, Centerfield acquires customers at scale for leading residential service, insurance, e-commerce and B2B brands. Centerfield’s digital experiences and digital brands, such as Business.com and BroadbandNow.com, reach more than 150 million in-market shoppers annually. Centerfield is headquartered in Silicon Beach and proud to be recognized as a Best Place to Work in Los Angeles.

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