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Practice Manager - Women's Health

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Corewell Health

27d ago

  • Job
    Full-time
    Mid Level
  • People, HR & Administration
    Healthcare
  • Grand Rapids

AI generated summary

  • You need an Associate's Degree, 3 years in healthcare, 1 year in a supervisory role, and a Bachelor's Degree in business or related field.
  • You will manage team performance, ensure optimal patient flow and satisfaction, oversee operations, develop budgets, foster engagement, and implement process improvements.

Requirements

  • Associate's Degree or equivalent in business, management or other related area
  • 3 years of relevant experience health care / medical practice or related work experience
  • 1 year of relevant experience recent and relevant supervisory or management experience
  • Bachelor's Degree or equivalent in business, management or other related areas

Responsibilities

  • Responsible for the activities of team members within practice(s) and oversees the delivery of optimal patient flow and patient satisfaction in collaboration with dyad partner. Trains team members and serves as a liaison between providers, team members and director in daily operations. Responsible for charge capture processing, standard work, process improvement and practice staffing. Manages team member performance and development and ensures policy adherence.
  • In collaboration with dyad partner, responsible for patient flow while adhering to standard work, prepares work schedules, charge capture and identifies opportunities for process improvement. Provides written and oral instructions.
  • Responsible for creating an environment that promotes patient satisfaction. Ensures that patients, their families, visitors, customers, and employees are treated with kindness and respect. Demonstrates teamwork and integrity in all work-related activities. Ensures that work-performed supports Corewell Health's mission. Responsible for monitoring patient satisfaction data and meeting established target. Ensures that team members are delivering an exceptional experience and responding to concerns and complaints in a timely and effective manner. Develops action plans to create and ensure an environment of patient satisfaction.
  • In collaboration with the provider dyad and directors, assists in the development and management of the operational and capital budgets. Responsible for monitoring and managing labor and expenses within the practice. Assumes primary accountability for interviewing, recruitment/hiring/retention, performance monitoring, initiating counseling and corrective action and terminating team members, consulting with Human Resources and providers. Monitors time and attendance records and prepares/reports payroll for team members.
  • Responsible for team member engagement and developing a culture of excellence and engagement within the practice. Creates and maintains a work environment conducive to effective communication, collaboration, team building and professionalism. Responsible for developing, initiating and monitoring change within the office. Holds regular team meetings and is responsible for timely communication with team, providers and other leadership.
  • Participates in initiatives as defined by the organization. Ensures that processes and services are continuously monitored for quality, cost, effectiveness, and efficiency. Makes and implements recommendations to improve operational efficiency and to implement new services for areas of responsibility.
  • Responsible to ensure recommended patient education materials and programs are developed and implemented. Ensures services are provided in accordance with state and federal regulations, organizational policy and accreditation/compliance requirements.
  • Assumes a leadership /training role and delegates appropriately to team members to facilitate sage, quality patient care in a cost effective manner.
  • Reviews and monitors operational reporting tools and creates action plan for identified opportunities.

FAQs

What is the primary responsibility of the Practice Manager in Women's Health?

The primary responsibility of the Practice Manager is to oversee the activities of team members within the practice, ensuring optimal patient flow and satisfaction through collaboration with dyad partners and effective team management.

What qualifications are required to apply for the Practice Manager position?

The position requires an Associate's Degree or equivalent in business, management, or a related area, along with 3 years of relevant experience in healthcare or a medical practice, and at least 1 year of recent supervisory or management experience.

What are the working hours for this position?

The working hours for the Practice Manager position are from 7 a.m. to 5 p.m., Monday to Friday.

Is there a particular focus on patient satisfaction in this role?

Yes, the Practice Manager is responsible for creating an environment that promotes patient satisfaction and ensuring that team members deliver an exceptional experience to patients and their families.

Are there opportunities for professional development within this role?

Yes, the Practice Manager is responsible for team member performance and development, which includes training team members and fostering a culture of excellence and engagement.

What types of benefits are offered to employees in this position?

The position offers a comprehensive benefits package, an on-demand pay program, discounts on various services, optional insurance plans, and retirement options with service contribution and match savings.

Is prior experience in team management necessary for this role?

Yes, at least 1 year of relevant supervisory or management experience is required for the Practice Manager position.

Where is the primary location for this job?

The primary location for this job is at the North Office Building located at 221 Michigan St, Grand Rapids.

What is the importance of compliance with regulations for this role?

The Practice Manager is responsible for ensuring that services are provided in accordance with state and federal regulations, organizational policy, and accreditation/compliance requirements, which is crucial for maintaining operational integrity and patient safety.

Can current Corewell Health team members apply through this job posting?

No, current Corewell Health team members are required to apply through the Find Jobs section of their Workday team member account.

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Corewell Health

Improve health, instill humanity and inspire hope.

Science & Healthcare
Industry
10,001+
Employees
2022
Founded Year

Mission & Purpose

CoreWell Health is an organisation dedicated to promoting holistic health and well-being through integrative healthcare services and educational resources. Their ultimate mission is to empower individuals to achieve optimal health and vitality by addressing physical, mental, and emotional aspects of wellness. The purpose of CoreWell Health is to provide comprehensive and personalised healthcare solutions that combine conventional medicine with complementary therapies such as nutrition counselling, chiropractic care, acupuncture, and mental health support. They aim to educate and support their clients in making informed decisions about their health, promoting long-term wellness and a balanced lifestyle.