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Program Manager II - Assessment and Career Services

  • Job
    Full-time
    Junior, Mid & Senior Level
  • Business, Operations & Strategy
    Education & Teaching
  • Cleveland

AI generated summary

  • You need a Bachelor's in a related field or equivalent experience, 2 years in academic assessment, 5 years in higher education and career services, plus good communication and travel ability.
  • You will analyze data, conduct assessments, support faculty, gather employer feedback, provide career counseling, organize events, assist with resumes, and integrate career readiness in curricula.

Requirements

  • Bachelor's degree in Education, Counseling, Marketing, Business Administration, Healthcare Administration, or related field.
  • Associate’s degree and five years of experience may substitute the Bachelor’s degree requirement.
  • Master’s degree and one year of experience may substitute for two years of experience.
  • Two years of experience in Assessment in an Academic Institution.
  • Five years of experience in Higher Education.
  • Five years of experience in Career Services in an Academic Institution.
  • Ability to perform work in a stationary position for extended periods
  • Ability to operate a computer and other office equipment
  • Ability to communicate and exchange accurate information
  • Ability to travel throughout the hospital system
  • Follows Standard Precautions using personal protective equipment as required for procedures.

Responsibilities

  • Compile and summarize data from survey reports, program outcomes measures, demographics, advisory committee recommendations, programmatic reviews.
  • Conduct quarterly and annual School Assessment Meetings to follow up on PEP recommendations and action items.
  • Oversee the preparation, submission to accrediting bodies, and distribution to stakeholders of the annual PEP report.
  • Support faculty on best practices in assessment and integrating assessment activities in the curriculum.
  • Conduct employer surveys to collect data on employer satisfaction, student employment, and related data for reporting to regulatory and accrediting bodies.
  • Provide career guidance and counseling to students.
  • Organizes professional development workshops, career fairs, and networking events.
  • Assist students with resume and cover letter writing and provide resources and coaching for job interviews.
  • Work closely with Academic Program Directors to integrate career readiness into the curriculum and ensure career services align with academic programs.

FAQs

What is the primary responsibility of the Program Manager II in Assessment and Career Services?

The primary responsibility of the Program Manager II is to manage programmatic and school assessment processes, ensuring alignment with institutional goals and accreditation/regulatory standards. This includes compiling and summarizing data, conducting assessment meetings, overseeing the annual Program Effectiveness Plan (PEP) report, and providing career guidance to students.

What are the working hours for this position?

The working hours for this position are from 7:30 AM to 4:00 PM, typically during weekdays.

What educational qualifications are required for this role?

A Bachelor’s degree in Education, Counseling, Marketing, Business Administration, Healthcare Administration, or a related field is required. An Associate’s degree combined with five years of experience may substitute the Bachelor’s degree requirement, while a Master’s degree with one year of experience may substitute for two years of experience.

Is prior experience in higher education necessary for this position?

Two years of experience in Assessment in an Academic Institution is required, and five years of experience in Higher Education is preferred.

What skills or experience might set a candidate apart for this role?

Preferably, candidates should have five years of experience in Career Services within an Academic Institution, in addition to the required assessment experience.

What kind of tasks will the Program Manager be expected to perform regarding student assistance?

The Program Manager will provide career guidance and counseling to students, assist with resume and cover letter writing, offer resources and coaching for job interviews, and organize professional development workshops and career fairs.

Are there any physical requirements for the Program Manager II position?

Yes, candidates must be able to perform work in a stationary position for extended periods, operate a computer and other office equipment, communicate and exchange accurate information, and be able to travel throughout the hospital system.

What kind of personal protective equipment (PPE) is required for this role?

Standard Precautions using personal protective equipment are required as necessary for procedures.

What is the pay range for the Program Manager II position?

The pay range for this position is between $27.65 and $42.17 per hour, with actual compensation determined by factors such as work history, experience, skill set, and education.

Will I be working with faculty in this role?

Yes, the Program Manager will work closely with Academic Program Directors to integrate career readiness into the curriculum and ensure that career services align with academic programs.

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Cleveland Clinic, located in Cleveland, Ohio, is a not-for-profit, multispecialty academic medical center that integrates clinical and hospital care with research and education. Founded in 1921 by four renowned physicians with a vision of providing outstanding patient care based upon the principles of cooperation, compassion and innovation, Cleveland Clinic has become one of the largest and most respected hospitals in the country. Cleveland Clinic facilities can be found throughout Northeast Ohio, as well as around the country and world including: Cleveland Clinic Florida Cleveland Clinic Canada Cleveland Clinic Abu Dhabi Cleveland Clinic Lou Ruvo Center for Brain Health - Las Vegas Cleveland Clinic health system includes eight regional hospitals, 16 family health centers, a children's hospital for rehabilitation and one affiliate hospital. Cleveland Clinic is accredited by The Joint Commission, the nation’s largest accreditor of healthcare organizations. Our family health centers offer: Outpatient care Primary care Numerous subspecialties Numerous locations All of our hospitals, family health centers, outpatient clinics and home healthcare programs are also accredited by The Joint Commission under its hospital accreditation program.