FAQs
What are the main responsibilities of a Receptionist at Leonardo Hotels?
As a Receptionist, your main responsibilities include organizing all aspects of the check-in and check-out processes, providing guests with top-notch service, and offering local recommendations to enhance their stay.
What is the work environment like for a Receptionist?
The work environment is vibrant and busy, as you will be part of a dynamic team that values genuine hospitality and teamwork.
Are there any benefits for employees at Leonardo Hotels?
Yes, employees enjoy special rates on hotel rooms, meals at work, a recognition scheme, a pension scheme, life assurance, wellbeing support, and ongoing job-related training programs.
What qualities are we looking for in an ideal Receptionist?
We are looking for someone who is warm and friendly, passionate about making a difference, courteous to guests and colleagues, organized, dependable, and eager to bring new ideas to the team.
Is there a focus on career development at Leonardo Hotels?
Yes, there is a strong emphasis on career development, with clear paths for progression and opportunities for ongoing learning and training.
What kind of team culture can I expect at Leonardo Hotels?
You can expect a fun and friendly working environment where teamwork is encouraged, and employees are celebrated through various events and recognition schemes.
Are there opportunities for bonuses or rewards?
Yes, employees can earn bonuses through our talent referral scheme, and rewards through our Leo Points system for performance, which can include vouchers or a day off.
What are the working hours for a Receptionist at Leonardo Hotels?
The specific working hours may vary, but they typically involve shifts that require flexibility to accommodate busy periods, including evenings and weekends.
Do I need previous experience to apply for this position?
While previous experience in customer service or hospitality is beneficial, we value personality and the ability to interact well with others, which can be just as important.
How can I apply for the Receptionist position?
You can apply for the position through the Leonardo Hotels careers page or by submitting your CV and cover letter directly to the hotel.