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Restaurant Team Member

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Tim Hortons

13d ago

  • Job
    Full-time
    Entry Level
  • Customer Relations
    Hospitality & Retail
  • Manchester

AI generated summary

  • You should be a team player with customer service experience, excellent communication skills, flexibility for various shifts, and a passion for customer satisfaction and coffee.
  • You will greet customers warmly, ensure quick and accurate service, maintain cleanliness and safety standards, handle simple inquiries, and assist in achieving restaurant goals and targets.

Requirements

  • To apply for the position of Restaurant Team Member you will be a positive team player, who has previous customer service experience within a dynamic, fast paced environment.
  • You will possess excellent communication skills with a strong focus on the customer and coupled with the flexibility to work a range of hours (including early mornings, afternoons, evenings and weekends).
  • If you have a passion for fantastic customer service, thrive on customer satisfaction and have a healthy obsession with coffee then we would love for you to get in touch and apply for our Restaurant Team Member opportunity!

Responsibilities

  • Welcoming every customer with a smile and being genuinely friendly at all times
  • Delivering fast, friendly and accurate service to all customers
  • Attempt to resolve simple customer enquiries and referring difficult customer enquiries to a Manager!
  • Ensure food is prepared and stored and preparation areas are maintained according to Health & Safety and Audit standards!
  • Carry out temperature checks and record as per company process!
  • Complete daily and weekly cleaning schedules as per cleaning chart
  • Following critical standards for raw and finished product quality, service speed, cleanliness and sanitation
  • Adhering to restaurant performance standards for crew stations and as per shift manager directions
  • Being aware of the goals and targets of the restaurant. This ensures your actions contribute towards achieving them.
  • Maintain operational & kitchen areas to exceed customer cleanliness, comfort & convenience expectations including the restocking of workstations!
  • Report all work related near misses, injuries and illnesses as soon as possible!
  • Follow correct procedures and reasonable instructions including wearing Personal Protective Equipment (PPE) when instructed!

FAQs

What are the job locations for the Restaurant Team Member position?

The job location for the Restaurant Team Member position is M41 7ZA.

What is the salary for the Restaurant Team Member role?

The salary for the Restaurant Team Member role is hourly paid and in line with the National Minimum Wage.

Is this position available for part-time work?

Yes, the Restaurant Team Member position is available for both full-time and part-time work.

What type of work environment can I expect?

You can expect a fast-paced environment where you will work with like-minded people delivering a unique product with true Canadian hospitality.

What qualifications or experience do I need to apply?

You should be a positive team player with previous customer service experience in a dynamic, fast-paced environment and possess excellent communication skills.

What are the working hours for this job?

The working hours are flexible and may include early mornings, afternoons, evenings, and weekends.

What are my key responsibilities as a Restaurant Team Member?

Key responsibilities include delivering friendly and accurate service, maintaining food safety and hygiene standards, completing cleaning schedules, and contributing to the restaurant's goals and targets.

Will I receive training for health and safety procedures?

Yes, training for health and safety procedures, including the proper use of Personal Protective Equipment (PPE), will be provided.

Is there an opportunity for career growth with Tim Hortons?

Yes, there are opportunities to grow within the company and carve a career with Tim Hortons as they expand.

How can I apply for this Restaurant Team Member position?

To apply for the Restaurant Team Member position, you can submit your application as instructed in the job advertisement.

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Tim Hortons

Retail & Consumer Goods
Industry
1001-5000
Employees
1964
Founded Year

Mission & Purpose

Tim Hortons is more than a coffee shop – it’s one of the largest restaurant chains in North America and the largest in Canada. Its diverse menu appeals to a broad range of tastes, solidifying its place as one of Canada’s most iconic brands in the process. The company operates in the highly competitive quick-service restaurant sector, part of the broad multi-billion dollar food-service business. Its powerful scale and reach in Canada creates unmatched opportunities, but also the dynamic challenge of leading the industry. Tim Hortons is more than a place to work – it’s a chance to be a part of the driving force behind a company and culture so many people love. Find your role in this growing company and help us serve the neighbourhoods we call home.