Retail Area Manager, Iberia - Portugal Based

New Balance

Jan 21

Applications are closed

Job
Full-time
Senior Level
People, HR & Administration
Porto
Remote

Requirements

· Mais de 5 anos de experiência em gestão de retalho.
· Registo comprovado de cumprimento de objectivos de vendas e orçamentos.
· Forte capacidade de gestão de pessoas e de liderança.
· Experiência em coaching, desenvolvimento e motivação de equipas.
· Atenção excecional aos pormenores e uma mentalidade de melhoria contínua.
· Excelentes capacidades de comunicação verbal e escrita.
· Capacidade de organizar e gerir vários projectos em simultâneo.
· Proficiência em MS Excel e software de retalho.
· Fluente em inglês.
· Conhecimentos de espanhol serão valorizados.
· É desejável uma paixão pela moda e/ou pelo desporto.
· Forte conhecimento comercial do mercado retalhista e das tendências de consumo.
· Disponibilidade para trabalhar de forma autónoma e gerida à distância.
· Horário flexível, incluindo disponibilidade aos fins-de-semana e feriados.
· Jogador de equipa com uma atitude positiva e orientada para a solução.

Responsibilities

Conduct retail audits in stores, ensuring adherence to operational processes and best practices (minimum 4 store visits per week).
Identify high and low-risk stores by reviewing KPIs and conducting commercial visits.
Plan and execute monthly store audit schedules based on store risk factors.
Lead, coach, and motivate teams, providing regular feedback and celebrating success.
Complete team audits once per month and organize quarterly training meetings for all stores in your area.
Attend stocktakes at high-risk stores, conduct spot checks, and provide post-stocktake action plans to the Retail Regional Manager.
Drive KPIs such as sales, UPT, ATV, and conversion by collaborating with Store Managers (SM) and Assistant Store Managers (ASM) on regular commercial report usage and store walkthroughs.
Support cash and loss prevention activities, reviewing cash collections, petty cash management, and floats before peak periods. Report any financial discrepancies promptly.
Manage holiday schedules for stores, tracking them using an Excel planner, and provide quarterly updates to the Retail Regional Manager.
Participate in quarterly marketplace visits with the regional manager and field team.
Perform other duties as required.

FAQs

What is the main responsibility of the Retail Area Manager?

The main responsibility of the Retail Area Manager is to oversee the operational performance of all stores within their designated area, ensuring adherence to company policies and best practices through regular store visits and audits.

How many store visits are required per week?

A minimum of 4 store visits per week is required.

Is there a focus on team development in this role?

Yes, the Retail Area Manager is expected to lead, coach, and motivate teams, providing regular feedback and celebrating success.

What experience is required for this position?

The position requires 5+ years of retail management experience.

Are there specific KPIs that the Retail Area Manager is responsible for promoting?

Yes, the Retail Area Manager is responsible for promoting KPIs such as sales, UPT (units per transaction), ATV (average transaction value), and conversion rates.

Is proficiency in any specific software required for this position?

Yes, proficiency in MS Excel and retail software is required.

What language skills are necessary for the role?

Fluency in English is required, and knowledge of Spanish is considered an asset.

Does the position require travel?

Yes, the Retail Area Manager will participate in quarterly marketplace visits with the regional manager and field team.

What kind of mindset is expected from candidates?

A continuous improvement mindset and exceptional attention to detail are expected from candidates.

Are there specific working hours for this position?

The position requires a flexible schedule, including availability on weekends and holidays.

Does New Balance promote diversity and inclusion?

Yes, New Balance is committed to promoting diversity and inclusion and is an equal opportunity employer.

What is the role of a brand ambassador in this position?

As a brand ambassador, the Retail Area Manager is expected to inspire their teams to perform at their best and create a culture that embodies New Balance values.

Is there support for those who need accommodations during the application process?

Yes, candidates are encouraged to inform the company if they require any support or adjustments during the application process.

New Balance

Independent since 1906, we empower people through sport and craftsmanship to create positive change around the world.

Manufacturing & Electronics

Industry

5001-10,000

Employees

1906

Founded Year

Mission & Purpose

In 1906, New Balance began as a humble one-man operation founded on the belief that “we were born to move,” and has since grown into an international corporation, selling footwear and apparel in over 120 countries and employing over 8,000 associates worldwide. Our mission has always been to support the performance of athletes, and with an unparalleled focus on quality and craftsmanship, we’ve come to set the standard for comfort and fit in an industry all too often driven by hype. We’re incredibly proud of our history and how far we’ve come, but companies don’t thrive for over a century by being content. Whether it’s setting a new style trend, retooling our manufacturing process, or building a new state-of-the-art headquarters, we pursue innovation with a spirit of fearless independence. As the only privately held major footwear company in the world, we’re free to do things our way, pushing limits and testing boundaries as we continually reimagine what could be. After all, the status quo isn’t static. But doing things our way wouldn’t mean much if we weren’t also doing them the right way. We invest in our associates as they invest in us, and as we move forward, we make a point of giving back, supporting communities around us through ambitious philanthropic efforts and involvement programs. We are a company that cares, and our culture is one of integrity and teamwork where together we become greater than the sum of our parts.