FAQs
What is the main responsibility of the Retail Area Manager?
The main responsibility of the Retail Area Manager is to oversee the operational performance of all stores within their designated area, ensuring adherence to company policies and best practices through regular store visits and audits.
How many store visits are required per week?
A minimum of 4 store visits per week is required.
Is there a focus on team development in this role?
Yes, the Retail Area Manager is expected to lead, coach, and motivate teams, providing regular feedback and celebrating success.
What experience is required for this position?
The position requires 5+ years of retail management experience.
Are there specific KPIs that the Retail Area Manager is responsible for promoting?
Yes, the Retail Area Manager is responsible for promoting KPIs such as sales, UPT (units per transaction), ATV (average transaction value), and conversion rates.
Is proficiency in any specific software required for this position?
Yes, proficiency in MS Excel and retail software is required.
What language skills are necessary for the role?
Fluency in English is required, and knowledge of Spanish is considered an asset.
Does the position require travel?
Yes, the Retail Area Manager will participate in quarterly marketplace visits with the regional manager and field team.
What kind of mindset is expected from candidates?
A continuous improvement mindset and exceptional attention to detail are expected from candidates.
Are there specific working hours for this position?
The position requires a flexible schedule, including availability on weekends and holidays.
Does New Balance promote diversity and inclusion?
Yes, New Balance is committed to promoting diversity and inclusion and is an equal opportunity employer.
What is the role of a brand ambassador in this position?
As a brand ambassador, the Retail Area Manager is expected to inspire their teams to perform at their best and create a culture that embodies New Balance values.
Is there support for those who need accommodations during the application process?
Yes, candidates are encouraged to inform the company if they require any support or adjustments during the application process.