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Sales Associate (PT)

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New Balance

12d ago

  • Job
    Full-time
    Entry & Junior Level
  • Customer Relations
    Hospitality & Retail
  • Sunbury

AI generated summary

  • You must be 18+, a people person, have strong communication skills, and be flexible with your schedule. Retail experience is preferred. Ability to lift up to 50 lbs with assistance is needed.
  • You will greet customers, assess their needs, provide product knowledge, handle transactions, maintain store presentation, ensure proper security, and follow safety protocols.

Requirements

  • Must be 18 years of age or older.
  • Should be a people person!
  • Past retail experience preferred, but not necessary
  • Strong customer service and verbal communication skills
  • Demonstrated ability to flourish in a team environment
  • Familiarity with cash register functions
  • Ability to quickly perform basic math
  • Willingness to work a flexible schedule that may include weekends and holidays
  • Ability to: lift 4 lbs. frequently; lift maximum 8 lbs. occasionally; kneel or squat frequently; move boxes of product up to 50 lbs (with assistance if necessary); stand for extended periods of time; climb ladders occasionally; climb and descend stairs frequently (depending on location)

Responsibilities

  • Provide customer service using proper selling techniques, product knowledge, and the GUEST service model:
  • Greet and make customer contact
  • Understand the customer's needs
  • Educate the customer on product features and benefits
  • Solve any customer problems/answer any questions
  • Transact the sale through suggestive selling, multiple selling, and effective closing
  • Correctly measure and fit customers with appropriate NB product
  • Inform customers about any promotions we have running
  • Keep the floor always looking its best – neat, organized, and well stocked
  • Make sure items are labeled and price marked properly
  • Protect our products by greeting customers, attaching/detaching security tags, monitoring floor merchandise, reporting shrinkage and security violations, etc.
  • Follow safety regulations, including proper lifting procedures and timely reporting of all accidents and near misses

FAQs

What is the job title for this position?

The job title is Sales Associate (PT).

What are the primary responsibilities of a Sales Associate?

Sales Associates ensure retail stores operate smoothly, provide exemplary customer service, assist customers throughout the transaction process, and positively represent the New Balance brand.

What are the requirements for applying to the Sales Associate position?

Applicants must be 18 years of age or older, have strong customer service and verbal communication skills, and ideally be a people person. Retail experience is preferred but not necessary.

What does the GUEST service model stand for?

GUEST stands for: Greet and make customer contact, Understand the customer's needs, Educate the customer on product features and benefits, Solve any customer problems/answer any questions, and Transact the sale through suggestive selling and effective closing.

Are there flexible scheduling options for this role?

Yes, the position requires a willingness to work a flexible schedule that may include weekends and holidays.

What is the physical requirement for lifting items in this position?

Associates must be able to lift 4 lbs. frequently, a maximum of 8 lbs. occasionally, and move boxes of product up to 50 lbs. with assistance if necessary.

What benefits do part-time associates receive?

Part-time associates are provided with 401k, short-term disability, a yearly $300 lifestyle reimbursement, and an associate discount.

Is prior retail experience necessary to apply for this position?

No, past retail experience is preferred but not necessary.

What kind of training or development opportunities does New Balance offer?

New Balance offers opportunities like online learning and development courses, tuition reimbursement, mentorship programs, and a yearly $1,000 lifestyle reimbursement.

Does New Balance provide equal employment opportunities?

Yes, New Balance provides equal opportunities for all current and prospective associates and ensures affirmative action without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, and other protected statuses.

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New Balance

Independent since 1906, we empower people through sport and craftsmanship to create positive change around the world.

Manufacturing & Electronics
Industry
5001-10,000
Employees
1906
Founded Year

Mission & Purpose

In 1906, New Balance began as a humble one-man operation founded on the belief that “we were born to move,” and has since grown into an international corporation, selling footwear and apparel in over 120 countries and employing over 8,000 associates worldwide. Our mission has always been to support the performance of athletes, and with an unparalleled focus on quality and craftsmanship, we’ve come to set the standard for comfort and fit in an industry all too often driven by hype. We’re incredibly proud of our history and how far we’ve come, but companies don’t thrive for over a century by being content. Whether it’s setting a new style trend, retooling our manufacturing process, or building a new state-of-the-art headquarters, we pursue innovation with a spirit of fearless independence. As the only privately held major footwear company in the world, we’re free to do things our way, pushing limits and testing boundaries as we continually reimagine what could be. After all, the status quo isn’t static. But doing things our way wouldn’t mean much if we weren’t also doing them the right way. We invest in our associates as they invest in us, and as we move forward, we make a point of giving back, supporting communities around us through ambitious philanthropic efforts and involvement programs. We are a company that cares, and our culture is one of integrity and teamwork where together we become greater than the sum of our parts.