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Retail Sales Specialist - Appliances

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Best Buy

12d ago

  • Job
    Full-time
    Junior & Mid Level
  • Customer Relations
    Sales & Business Development
  • Fort Lauderdale

AI generated summary

  • You need 1 year in sales/customer service, leadership, selling premium/luxury products, and CRM experience to qualify for this role.
  • You will engage customers, manage inquiries and returns, stay updated on tech trends, prioritize tasks, maintain department readiness, and train sales staff to enhance customer experience and sales.

Requirements

  • 1 year of experience building complex solutions in sales, customer service or related fields
  • 1 year of leadership experience in related field or military leadership equivalent
  • 1 year of experience selling in premium products, luxury brands and/or custom design environments
  • 1 year of experience in customer relationship management (CRM)

Responsibilities

  • Engage with customers in the appliances department to support the customer experience, complete transactions, drive profitable growth and achieve sales goals
  • Stay informed about the latest technology trends and products through continuous learning and professional development
  • Handle customer inquiries, complains and returns professionally, ensuring a positive shopping experience
  • Prioritize activities based on urgency and importance, set realistic deadlines and use tools and techniques to manage time effectively
  • Maintain department merchandising and readiness to serve customers
  • Train other sales floor personnel on how to be successful in the department

FAQs

What qualifications are needed for the Retail Sales Specialist position?

Candidates should have at least 1 year of experience in sales, customer service, or related fields. Preferred qualifications include leadership experience, experience selling premium products, and familiarity with customer relationship management (CRM).

What are the main responsibilities of the Retail Sales Specialist?

The main responsibilities include engaging with customers, staying informed about product trends, handling inquiries and complaints, managing time effectively, maintaining department readiness, and training other sales personnel.

What kind of products will I be selling as a Retail Sales Specialist?

You will be selling appliances and must maintain expert-level knowledge about their specifications, features, and benefits.

Is there an opportunity for career advancement?

Yes, Best Buy is committed to providing unique career possibilities and values employee growth and development.

What benefits does Best Buy offer?

Benefits include competitive pay, generous employee discounts, and support for physical and mental well-being.

Is this position full-time?

Yes, the Retail Sales Specialist position is full-time.

How does Best Buy support employee well-being?

Best Buy offers generous benefits that address total well-being, including physical and mental health support, especially during key moments in your life.

Can I train others in this role?

Yes, part of your responsibilities will include training other sales floor personnel on how to be successful in the department.

What is the work environment like at Best Buy?

The work environment at Best Buy is supportive and values employee contributions. They prioritize creating a culture where employees can bring their authentic selves to work.

Does Best Buy provide any learning opportunities?

Yes, Best Buy encourages continuous learning and professional development to stay informed about the latest technology trends and products.

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Best Buy

Our purpose is to enrich lives through technology.

Retail & Consumer Goods
Industry
10,001+
Employees
1966
Founded Year

Mission & Purpose

At Best Buy, our purpose is to enrich lives through technology. We do that by leveraging our unique combination of tech expertise and human touch to meet our customers’ everyday needs, whether they come to us online, visit our stores or invite us into their homes. With over 1,000 stores and more than 90,000 employees in the United States and Canada, we solve key human needs in the areas of productivity, security, health, entertainment, connectivity, and more. We’re a community of courageous change-makers, ambitious collaborators, and inspiring friends. Whether it’s working as a Geek Squad Agent, an in-store advisor, or in our corporate office, we offer each other support and prepare for what might come next. We wake up every morning so we can do our part in shaping the future of a changing world. Together, we raise the bar for what’s possible and dream up new solutions to problems we’ve never encountered. We master innovative skills that we didn’t know were within grasp and turn everyday interactions into human connections built to last. If change motivates you, if technology inspires you — we’re here for you. Tomorrow works here™.