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Retention Specialist Advisor (Culture of Care) INTL

  • Job
    Full-time
    Junior Level
  • People, HR & Administration
    Education & Teaching
  • Del Rio

AI generated summary

  • You need a bachelor's degree or relevant experience, strong attention to detail, familiarity with higher education, and excellent communication skills. One year in academic advising is required.
  • You will advise students on academic issues, maintain records, support retention events, coordinate communications, assist returning students, and collaborate with the Director of Student Services.

Requirements

  • Bachelor’s Degree; or a combination of education and experience.
  • Familiarity with higher education processes.
  • An exceptional attention to detail.
  • Ability to effectively utilize computer application programs and ability to learn new software;
  • Experience in working with diverse populations /college students /faculty.
  • Excellent oral and written communication skills.
  • Well spoken and sensitive to the boundaries of the job description.
  • Any qualifications to be considered in lieu of stated minimums require the prior approval of the Human Resources Director.
  • One year academic guidance/academic advising experience.

Responsibilities

  • Advises current students about concerns/issues that might affect completing academic degree requirements.
  • Maintains students’ files (Banner and associated tools).
  • Facilitates updates and changes as necessary.
  • Actively assists with (INTL) retention outreach events and retention sessions/presentations.
  • Refers students with academic discrepancies to proper officials for further action.
  • Coordinates communications to students regarding retention related activities, community resources, and career readiness resources.
  • Assists with returning students.
  • Maintains monthly appointments with Director of Student Services.
  • Works extended hours occasionally.
  • Performs other related duties as assigned.
  • Unique to the department and other duties as assigned.

FAQs

What is the required education for the Retention Specialist Advisor position?

A Bachelor's Degree or a combination of education and experience is required for the position.

Is prior experience working in higher education necessary?

Familiarity with higher education processes is required, and one year of academic guidance or academic advising experience is preferred.

What skills are necessary for this role?

Candidates must have exceptional attention to detail, excellent oral and written communication skills, and the ability to effectively utilize computer application programs.

What are the primary responsibilities of the Retention Specialist Advisor?

The primary responsibilities include advising prospective, new, and returning students, assisting with academic planning, and coordinating retention outreach events and activities.

Will the Retention Specialist Advisor work with a specific population?

Yes, the advisor will have a specific key population specialty assigned and will be responsible for coordinated knowledge of its features.

Are there any unusual working conditions for this position?

Yes, the role may require occasional extended hours, including evenings and weekends as needed.

Is this position open to all applicants regardless of race, gender, or other identity factors?

Yes, Sul Ross State University is an Equal Opportunity/Affirmative Action Employer and provides equal employment opportunity for all persons.

Where can I find more information about Sul Ross State University?

More information is available on the university’s website at http://www.sulross.edu.

Does this position require security clearance?

Yes, the position is security sensitive.

How does the university handle health insurance for new employees?

Texas Law requires a 60-day waiting period before new state employees are eligible to enroll in health insurance.

The Frontier University of Texas

Education
Industry
201-500
Employees

Mission & Purpose

Sul Ross State University in Far West Texas boasts a combination of small class sizes, an appreciation of both fine arts and the sciences and popular professional programs in a relaxed, friendly environment. Where is Sul Ross? The university, comprising 647 acres in Alpine, Texas, boasts a beautiful 93-acre main campus of exquisitely-detailed buildings and enjoys perhaps the most temperate climate in the state. Its situation in the Davis Mountains overlooks the center of the city below, yet it remains within easy reach of many local stores and restaurants. The university also has a 468-acre working ranch that serves its animal science programs. Rio Grande College The university has three satellite campuses in Del Rio, Uvalde and Eagle Pass, collectively known as Rio Grande College. SRSU and Rio Grande College are part of The Texas State University System, the largest college system in the state after the University of Texas and Texas A&M systems.