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Risk & Compliance Manager

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IKEA

14d ago

  • Job
    Full-time
    Mid Level
  • Facilities Management
  • Brooklyn

AI generated summary

  • You need 3+ years in retail safety/security or relevant IKEA experience, knowledge of safety laws, risk assessments, incident investigations, strong analytical skills, and may require a security guard license.
  • You will oversee training, compliance tasks, incident management, safety programs, and security protocols while ensuring effective team performance and adherence to regulations and standards.

Requirements

  • At least 3-years of previous retail Safety & Security Management experience, or at least 3-years IKEA Risk & Compliance experience including internal training programs to develop towards a Risk & Compliance Manager position.
  • Knowledge and understanding of Federal, State, and Local legislation regarding safety, security, and risk in a retail environment.
  • Previous experience with running/implementing a comprehensive safety program and security program in a retail environment.
  • Previous experience performing risk assessments, investigating safety and security incidents including internal & external theft and fraud investigations, performing root cause analysis, completing and overseeing incident reporting, performing crisis management, monitoring compliance for data privacy, implementing and training de-escalation methods, and managing safety and security vendors.
  • Strong interpersonal, verbal and written communication, analytical, problem-solving, and organizational skills with strong attention to detail.
  • Candidates in Oregon, New York, and St. Louis, MO, must be eligible to obtain a security guard license as required by applicable local law. Obtaining the security guard license is a required condition of employment for this role.

Responsibilities

  • YOUR RESPONSIBILITIES
  • Hires, onboards and trains the co-workers. Directs the overall selection, onboarding, development of coworkers. Creates individual development plans to secure succession. Manages resource planning, co-worker relations issues and performance and delegates responsibilities. Ensures we have a highly competent and performing team capable of delivering and excellent customer shopping experience. Oversees the day-to-day performance of the Risk & Compliance team.
  • Executes various compliance tasks including assessments, follow-up, training, and statistical reports related to Ingka Group Policies and Standards, U.S. Business Risk & Compliance policies, and national/local applicable laws and regulatory requirements including but not limited to: Global Safety & Security Manual, U.S. Retail Risk & Compliance Operations Manual, Crisis Manual, fire safety (NFPA), occupational safety (OSHA/NIOSH), food safety (Food Safety Modernization Act), Payment Card Industry (PCI) Standards, data privacy and information security, Product Safety (CPSC), Worker's Compensation, General Liability.
  • Oversees the safety and security of people and property within the site/unit and supports the unit Manager with identifying, managing, and mitigating risks in the unit, and gathering and communicating unit safety and security KPI's
  • Establishes and updates various business plans and action plans including but not limited to: Safety Action Plan, Business Plan, SecCheck Action Plan, and IKEA Blue Action Plan.
  • Initiates, monitors, and responds to internal and external incidents and ensures rapid response, investigation, and documentation and reporting of all incidents and emergency situations. Ensures thorough documentation of all incidents that relate to potential liability for IKEA, educates the location R&C team on appropriate language for incident reports, and reviews incident reports for quality and accuracy.
  • Serves as the subject matter expert for the location's liability claims and is the point of contact for insurance related matters, which includes ensuring property preservation, and potential or existing insurance claims.
  • Minimizes theft and fraud, provides support to the Field Safety & Security Specialist with internal investigations with accuracy, security and confidentiality.
  • Leads the unit's physical security program and safety program by education, assessing (auditing) and maintaining standards throughout the property. Works closely with outside agencies (police, fire department, fraud agencies, insurance companies, attorneys, OSHA, Health Department) as required to ensure compliance with all local and national laws regarding safety and security. Works with outside safety and security vendors as needed under scope of existing contracts.
  • Works in partnership with the Unit Management and/or Field Safety & Security regarding sensitive issues, including but not limited to harassment, Co-worker misconduct, information security incidents, and lawsuits.

FAQs

What qualifications are required for the Risk & Compliance Manager position?

Candidates must have at least 3 years of retail Safety & Security Management experience or IKEA Risk & Compliance experience, along with knowledge of legislation regarding safety, security, and risk in a retail environment.

Is a security guard license required for this position?

Yes, candidates in Oregon, New York, and St. Louis, MO, must be eligible to obtain a security guard license as required by local law, which is a condition of employment.

What are the key responsibilities of the Risk & Compliance Manager?

Key responsibilities include overseeing the safety and security of people and property, executing compliance tasks, managing the Risk & Compliance team, responding to incidents, and working with external agencies on safety and security compliance.

What benefits are offered for this role?

Benefits include generous paid time off, paid parental leave, tuition discounts, retirement and bonus plans, co-worker discounts, pet insurance, educational assistance, and various medical, dental, and vision plans.

What does the salary range look like for the Risk & Compliance Manager?

The full salary range for this role is between $81,692 and $118,800, depending on relevant work experience.

Will there be any training provided for this position?

Yes, the Risk & Compliance Manager is responsible for hiring, onboarding, and training co-workers, as well as creating individual development plans for team members.

Is this position permanent or temporary?

This is a permanent, salaried position.

What are the working hours for this role?

The position requires open availability Monday through Sunday in a retail environment.

How does this role contribute to IKEA's overall mission?

This role is crucial in protecting the IKEA brand through risk management, data protection, compliance, business operations, and ensuring a safe environment for assets, co-workers, and customers.

Is background screening required for this position?

Yes, the successful candidate will be required to complete a background check and a drug test as a condition of employment.

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IKEA

The IKEA vision is to create a better everyday life for the many people

Retail & Consumer Goods
Industry
10,001+
Employees
1943
Founded Year

Mission & Purpose

The IKEA vision is to create a better everyday life for the many people. Our business idea is to offer well-designed, functional and affordable, high-quality home furnishing, produced with care for people and the environment. The IKEA Brand unites more than 200.000 co-workers and hundreds of companies with different owners all over the world. It’s one brand, but it reaches millions of hearts and homes. Our value chain is unique. It includes everything from product development, design, supply, manufacture and sales – and of course it begins and ends with our customers. The IKEA retail business is operated through a franchise system. Today, 12 different groups of companies market and sell the IKEA product range under franchise agreements with Inter IKEA Systems B.V. Any jobs published on this page are offered by different companies operating under the IKEA Trademark. IKEA was founded in Sweden in 1943.

Culture & Values

  • Togetherness

    Togetherness is at the heart of the IKEA culture. We are strongest when we trust each other, pull in the same direction and have fun together.

  • Caring for people and planet

    We want to be a force for positive change. We have the possibility to make a significant and lasting impact — today and for the generations to come.

  • Cost-consciousness

    As many people as possible should be able to afford a beautiful and functional home. We constantly challenge ourselves and others to make more from less without compromising on quality.

  • Simplicity

    A simple, straightforward and down-to-earth way of being is part of our Smålandic heritage. It is about being ourselves and staying close to reality. We are informal, pragmatic and see bureaucracy as our biggest enemy.

  • Renew and improve

    We are constantly looking for new and better ways forward. Whatever we are doing today, we can do better tomorrow. Finding solutions to almost impossible challenges is part of our success and a source of inspiration to move on to the next challenge.

  • Different with a meaning

    We are not like other companies and we don’t want to be. We like to question existing solutions, think in unconventional ways, experiment and dare to make mistakes - always for a good reason.

  • Give and take responsibility

    We believe in empowering people. Giving and taking responsibility are ways to grow and develop as individuals. Trusting each other, being positive and forward-looking inspires everyone to contribute to development.

  • Lead by example

    We see leadership as an action, not a position. We look for people’s values before competence and experience. People who ‘walk the talk’ and lead by example. It is about being our best self and bringing out the best in each other.