FAQs
What is the job title for this position?
The job title for this position is Rooms Controller.
What are the primary responsibilities of a Rooms Controller?
The primary responsibilities include assigning rooms according to guest requests, pre-registering guests, organizing check-in procedures, confirming reservations and cancellations, verifying billing, managing room assignments, and following up with guests to ensure satisfaction.
What is the required education level for this position?
A high school diploma or G.E.D. equivalent is the required education level for this position.
Is there any supervisory experience required for this role?
No supervisory experience is required for this role.
What types of work experience are preferred for applicants?
Less than one year of related work experience is preferred for applicants.
Are there any certifications or licenses required for this position?
No certifications or licenses are required for this position.
What type of work schedule is expected for this role?
The work schedule for this role is full-time.
Is this position eligible for remote work?
No, this position is not eligible for remote work.
What are the important personal qualities needed for this role?
Important qualities include professionalism, attention to detail, effective communication, a service-oriented mindset, and the ability to work collaboratively.
What should I expect in terms of physical demands in this role?
You should expect to stand, sit, or walk for extended periods and occasionally lift, carry, push, or pull objects weighing up to 10 pounds without assistance.
What kind of company culture does Marriott promote?
Marriott promotes a diverse workforce and an inclusive, people-first culture, emphasizing the importance of employee happiness to enhance guest experiences.
What growth opportunities does Marriott offer to its associates?
Marriott offers training, development, and recognition opportunities to help associates pursue their passions and grow within the company.