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SALES ASSISTANT (10 hours fixed-term, Watford)

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MANGO

Oct 4

  • Job
    Full-time
    Entry & Junior Level
  • Customer Relations
    Sales & Business Development
  • Quick Apply

AI generated summary

  • You need to be available 10 hours weekly over weekends or Thursdays and Fridays, be a proactive team player with great communication skills, and have previous fashion retail experience.
  • You will greet and assist customers with product knowledge, manage multiple queries, strive to meet sales targets, prioritize customer service, and maintain an attractive store image.

Requirements

  • 10 hours per week / 2 days availability over Saturdays and Sundays.
  • 10 hours per week / 2 days availability over Thursdays and Fridays.
  • We are looking for a self-motivated team player who is a vibrant outgoing person and can demonstrate excellent communication skills, a proactive attitude and enthusiasm to represent the brand through the delivery of excellent customer service in order to achieve and exceed sales targets.
  • Previous experience of working in fashion retail is desirable.

Responsibilities

  • To welcome, smile and approach customers displaying a cordial attitude and a willingness to serve
  • To possess good product knowledge in order to be able to advise the customer in an optimal and precise manner.
  • To be able to serve multiple customers simultaneously and offer excellent service to all of them.
  • To be familiar with the sales targets and aim to achieve and exceed them, individually and as a team.
  • To prioritise customer service above all other tasks
  • To be familiar with and offer services according to the needs of customers in order to maximise sales.
  • To provide support by maintaining an optimal store image that is attractive to customers at all times.

FAQs

What are the working hours for the Sales Assistant position?

The Sales Assistant position is for 10 hours per week, with availability required over two days on Saturdays and Sundays or Thursdays and Fridays.

Are there opportunities for career development in this role?

Yes, there are constant development opportunities with varied challenges that generate on-the-job learning.

Is previous retail experience required for this position?

Previous experience in fashion retail is desirable, but not explicitly required.

Do I receive any employee benefits if I take this position?

Yes, employees receive discounts on all product lines, a uniform per season, and access to an Employee Assistance Programme (EAP).

What is the expectation regarding customer service for this role?

The expectation is to maintain the highest standard of customer service at all times, prioritizing customer service above all other tasks.

How do I apply for the Sales Assistant position?

Interested candidates typically need to submit an application through the company's career portal, but the specific application process can be found on the job listing.

What qualities are you looking for in a candidate?

We are looking for a self-motivated team player who is vibrant, outgoing, possesses excellent communication skills, and has a proactive attitude towards customer service.

What should I expect in terms of training for this role?

You can expect training that focuses on product knowledge, customer service skills, and maintaining an optimal store image to support your role effectively.

How does the company foster a positive work environment?

The company promotes a close, inspiring, and ambitious work environment, contributing to a positive experience for all team members.

Is the position temporary or permanent?

The Sales Assistant position is a temporary, fixed-term role.

To inspire the world by sharing our passion for mediterranean style and culture.  #TakingFashionFurther 

Fashion & Arts
Industry
10,001+
Employees

Mission & Purpose

Mango, one of Europe’s leading fashion groups, is a global company with design, creativity and technology at the centre of its business model, and a strategy based on constant innovation and the search for sustainability. With its roots in Barcelona, one of the cradles of the textile industry, since it was founded in 1984, Mango has spent four decades looking to the future and inspiring the world with its passion for fashion and lifestyle. With the customer always its priority, the company bases its model on a unique fashion proposal focused on translating key fashion trends into its own language. At the El Hangar Design Centre, located at the company headquarters (Palau-solità i Plegamans, Barcelona), the company works on all areas related to creativity and every year creates over 18,000 garments and accessories. Present in more than 115 markets and with a network of close to 2,700 stores, Mango adapts to each country with a complete ecosystem of channels and international partners. The company closed 2023 with a turnover of 3.1 billion euros, with 33% of turnover coming from its online channel and with a workforce of more than 15,500 employees in all five continents.