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SALES ASSISTANT (20 hours, Bristol Cribbs)

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MANGO

Nov 6

  • Job
    Full-time
    Entry & Junior Level
  • Customer Relations
    Sales & Business Development
  • Bristol
  • Quick Apply

AI generated summary

  • You must be self-motivated, a team player, available 20 hours over 4 days including weekends, with excellent communication and previous fashion retail experience preferred.
  • You will greet customers warmly, offer product advice, manage multiple interactions, meet sales targets, prioritize customer service, and maintain an appealing store image.

Requirements

  • 20 hours per week / 4 days availability including weekends
  • We are looking for a self-motivated team player who is a vibrant outgoing person and can demonstrate excellent communication skills, a proactive attitude and enthusiasm to represent the brand through the delivery of excellent customer service in order to achieve and exceed sales targets.
  • Previous experience of working in fashion retail is desirable.

Responsibilities

  • To welcome, smile and approach customers displaying a cordial attitude and a willingness to serve
  • To possess good product knowledge in order to be able to advise the customer in an optimal and precise manner.
  • To be able to serve multiple customers simultaneously and offer excellent service to all of them.
  • To be familiar with the sales targets and aim to achieve and exceed them, individually and as a team.
  • To prioritise customer service above all other tasks
  • To be familiar with and offer services according to the needs of customers in order to maximise sales.
  • To provide support by maintaining an optimal store image that is attractive to customers at all times.

FAQs

What are the working hours for the Sales Assistant position?

The Sales Assistant position requires 20 hours per week with availability for 4 days, including weekends.

Is previous experience in fashion retail required?

Previous experience in fashion retail is desirable but not strictly required.

What qualities are you looking for in a candidate?

We are looking for a self-motivated team player who is vibrant, outgoing, has excellent communication skills, a proactive attitude, and enthusiasm for delivering excellent customer service.

What are the key responsibilities of a Sales Assistant?

Key responsibilities include welcoming customers, providing product knowledge, achieving sales targets, prioritizing customer service, and maintaining an attractive store image.

What benefits do employees receive?

Employees receive discounts on all product lines, a seasonal uniform, an Employee Assistance Programme (EAP), development opportunities, and a close, inspiring work environment.

Is the job located in a specific area?

Yes, the Sales Assistant position is located at our store in Bristol Cribbs Causeway.

What is the company culture like at Mango?

The company culture is dynamic, innovative, and focused on inspiring and ambitious teamwork within the fashion industry.

Will training be provided for new employees?

Yes, there will be constant development opportunities with varied challenges that offer on-the-job learning for new employees.

Are there opportunities for career advancement?

Yes, there are constant development opportunities that allow for growth and advancement within Mango.

How important is customer service in this role?

Customer service is prioritized above all other tasks, making it a crucial element of the Sales Assistant role.

To inspire the world by sharing our passion for mediterranean style and culture.  #TakingFashionFurther 

Fashion & Arts
Industry
10,001+
Employees

Mission & Purpose

Mango, one of Europe’s leading fashion groups, is a global company with design, creativity and technology at the centre of its business model, and a strategy based on constant innovation and the search for sustainability. With its roots in Barcelona, one of the cradles of the textile industry, since it was founded in 1984, Mango has spent four decades looking to the future and inspiring the world with its passion for fashion and lifestyle. With the customer always its priority, the company bases its model on a unique fashion proposal focused on translating key fashion trends into its own language. At the El Hangar Design Centre, located at the company headquarters (Palau-solità i Plegamans, Barcelona), the company works on all areas related to creativity and every year creates over 18,000 garments and accessories. Present in more than 115 markets and with a network of close to 2,700 stores, Mango adapts to each country with a complete ecosystem of channels and international partners. The company closed 2023 with a turnover of 3.1 billion euros, with 33% of turnover coming from its online channel and with a workforce of more than 15,500 employees in all five continents.