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SALES ASSISTANT (40hours, Southampton)

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MANGO

Nov 6

  • Job
    Full-time
    Entry, Junior & Mid Level
  • Customer Relations
    Sales & Business Development
  • Southampton
  • Quick Apply

AI generated summary

  • You need to be self-motivated, outgoing, and flexible for 40 hours per week, including weekends. Excellent communication and retail experience are desirable for top customer service.
  • You will welcome customers, provide expert product advice, manage multiple inquiries, meet sales targets, prioritize service, and maintain an attractive store image to enhance the shopping experience.

Requirements

  • 40 hours per week over five days (full flexibility required including weekends and Boxing Day).
  • We are looking for a self-motivated team player who is a vibrant outgoing person and can demonstrate excellent communication skills, a proactive attitude and enthusiasm to represent the brand through the delivery of excellent customer service in order to achieve and exceed sales targets. Previous experience of working in fashion retail is desirable.

Responsibilities

  • To welcome, smile and approach customers displaying a cordial attitude and a willingness to serve
  • To possess good product knowledge in order to be able to advise the customer in an optimal and precise manner.
  • To be able to serve multiple customers simultaneously and offer excellent service to all of them.
  • To be familiar with the sales targets and aim to achieve and exceed them, individually and as a team.
  • To prioritise customer service above all other tasks
  • To be familiar with and offer services according to the needs of customers in order to maximise sales.
  • To provide support by maintaining an optimal store image that is attractive to customers at all times.

FAQs

What are the working hours for the Sales Assistant position?

The Sales Assistant position requires 40 hours per week, over five days, with full flexibility required including weekends and Boxing Day.

Is previous experience in fashion retail necessary?

While previous experience in fashion retail is desirable, it is not explicitly required for the Sales Assistant position.

What are the key responsibilities of a Sales Assistant at Mango?

Key responsibilities include welcoming and assisting customers, providing product knowledge, maintaining store appearance, achieving sales targets, and prioritizing customer service.

What should I expect in terms of training and development?

Mango offers constant development opportunities with varied challenges that promote on-the-job learning.

Will I receive any employee benefits?

Yes, employees receive discounts on all lines, seasonal uniforms, and access to an Employee Assistance Programme (EAP).

What type of work environment can I expect?

You can expect a close, inspiring, and ambitious work environment as part of a leading company in the dynamic fashion industry.

What qualities does Mango look for in a Sales Assistant?

Mango seeks self-motivated team players who are vibrant, outgoing, possess excellent communication skills, and have a proactive attitude towards customer service and sales.

Is flexibility important for this role?

Yes, flexibility is essential as the role requires working weekends and possibly on Boxing Day.

How does Mango support its employees?

Mango supports its employees through development opportunities, discounts, an Employee Assistance Programme, and fostering a dynamic work environment.

What makes working at Mango special?

Working at Mango is special due to discounts on products, seasonal uniforms, a supportive work culture, and being part of a constantly innovating fashion industry leader.

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MANGO

To inspire the world by sharing our passion for mediterranean style and culture.  #TakingFashionFurther 

Fashion & Arts
Industry
10,001+
Employees

Mission & Purpose

Mango, one of Europe’s leading fashion groups, is a global company with design, creativity and technology at the centre of its business model, and a strategy based on constant innovation and the search for sustainability. With its roots in Barcelona, one of the cradles of the textile industry, since it was founded in 1984, Mango has spent four decades looking to the future and inspiring the world with its passion for fashion and lifestyle. With the customer always its priority, the company bases its model on a unique fashion proposal focused on translating key fashion trends into its own language. At the El Hangar Design Centre, located at the company headquarters (Palau-solità i Plegamans, Barcelona), the company works on all areas related to creativity and every year creates over 18,000 garments and accessories. Present in more than 115 markets and with a network of close to 2,700 stores, Mango adapts to each country with a complete ecosystem of channels and international partners. The company closed 2023 with a turnover of 3.1 billion euros, with 33% of turnover coming from its online channel and with a workforce of more than 15,500 employees in all five continents.

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