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Sales Assistant

  • Job
    Entry Level
  • Hospitality & Retail
  • Plymouth

AI generated summary

  • You need great customer service skills, computer literacy, retail experience, and the ability to lift up to 20KG to succeed as a Sales Assistant at Crown Paints. A competitive mindset and a full driving license are also necessary.
  • You will provide exceptional customer service, upsell products, make deliveries, manage stock, assist the manager, and handle paint tinting at a paint store.


  • Great customer service skills and confidence talking to customers on the telephone
  • Enjoy working with tough targets and opening accounts
  • Must be computer literate
  • Ability to carry out manual handling and lifting up to 20KG
  • Thrives working alone and working in a competitive environment
  • A retail background, ideally with some sales experience/skills
  • High attention to detail and a commitment to safe work practices
  • A full driving licence


  • Providing a high-level of customer service, serving customers in store, meeting and greeting customers, advising on products and providing recommendations.
  • Upselling to customers, using inquisitive questioning to understand upcoming customer projects, daily proactive calling to old and new customers.
  • Carrying out deliveries, daily vehicle checks, loading the 3.5T Van with orders for the day (up to 20KG), following the mapped route to customer sites, offloading goods.
  • Perform regular stock takes, stock replenishment, unpacking and storing or inward goods
  • At times delegating for the store manager, opening and closing the store etc.
  • Assisting in the tinting and mixing of paint.


What are the key responsibilities of a Sales Assistant in this role?

The key responsibilities include providing excellent customer service, upselling products, carrying out deliveries, stock management, assisting with store management tasks, and tinting and mixing paint.

What skills are necessary to be successful as a Sales Assistant in this role?

Important skills include great customer service, confidence in sales and account opening, computer literacy, manual handling and lifting abilities, ability to work independently and in a competitive environment, retail background, attention to detail, and a valid driver's license.

Is previous sales experience required for this role?

While previous sales experience is preferred, it is not necessary as long as you possess the other required skills and qualities.

Are there opportunities for career advancement in this role?

Yes, there are opportunities for advancement within the company for Sales Assistants who excel in their responsibilities and show commitment to their work.

What is the work environment like for a Sales Assistant in this role?

The work environment is fast-paced, customer-focused, and requires the ability to handle multiple tasks efficiently. A Sales Assistant will work both independently and as part of a team to ensure customer satisfaction and achieve sales targets.

Darwen, Lancashire

Fashion & Arts

Mission & Purpose

Crown Paints is a British paint manufacturer. It has been making paint for more than 200 years and is Holder of the Royal Warrant by Appointment to Her Majesty the Queen.The company is owned by Danish decorative and protective coatings company Hempel.More than 1,250 employees work for Crown Paints, which has its headquarters in Darwen in Lancashire. Its manufacturing sites in Darwen and Hull operate to ISO 9001 quality management system and ISO 14001 environmental management system.