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Sales Associate Full-time

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TUMI

10d ago

  • Job
    Full-time
    Entry, Junior & Mid Level
  • Customer Relations
    Sales & Business Development
  • Sunrise

AI generated summary

  • You must be passionate about the brand, collaborative, physically able, sales-driven, flexible with hours, and possess integrity and strong time management skills. Luxury retail experience preferred.
  • You will drive sales, meet KPIs, foster team collaboration, uphold values, maintain store standards, deliver excellent client service, and manage tasks and training effectively.

Requirements

  • Understand the TUMI brand and have true passion for the lifestyle, clients, and product assortment.
  • Value a collaborative environment and have an openness to feedback.
  • The retail team stands, moves around the store, lifts, pushes boxes that weigh 30 pounds, and uses a ladder to complete job duties.
  • Have strong sales and client experience, preferably in the luxury market.
  • Can demonstrate proven success in meeting sales goals and achieving KPI’s.
  • Flexible availability to work nights, weekends, mornings, and holidays as needed.
  • Have a strong sense of integrity and an ability to lead by example.
  • Have strong time management skills.

Responsibilities

  • Meet and exceed individual and store baseline goals for personal sales and KPI metrics inclusive of conversion, DPT, UPT and Client Data Capture.
  • Take pride in work and strive for excellence.
  • Take responsibility for performance.
  • Embody the company culture of coaching through fostering Tumi elite and skill practicing continuously with store team and provide constructive feedback to team members.
  • Demonstrate organizational core values.
  • Demonstrate an openness to new ideas and concepts while quickly learning and applying to the job.
  • Complete quarterly goal setting for personal development.
  • Exercise strong verbal and written skills.
  • Utilize active listening skills in order to seek understanding of others.
  • Able to adjust communication to the intended audience.
  • Demonstrate continuous dedication to ethical conduct in completion of job duties.
  • Collaborate effectively with others.
  • Openness to feedback from supervisors, peers and team.
  • Ability to remain calm and deescalate situations.
  • Manage personal timecards to ensure payroll accuracy.
  • Stay up to date with all training.
  • Complete all assigned tasks and meet deadlines.
  • Adhere to all company policies and procedures.
  • Ensure the store follows the visual guidelines and directives, inclusive of cleanliness standards.
  • Enforce excellent client services through the emphasis of utilizing client books, thank you cards and executing event strategies.
  • Ensure a consistent superior client experience.

FAQs

What is the job title for this position?

The job title is Sales Associate Full-time.

What are the key responsibilities of a Sales Associate at Tumi?

The key responsibilities include driving sales through outstanding service, meeting and exceeding individual and store baseline goals, embodying company culture, building client relationships, and ensuring a superior client experience.

What benefits are offered to Sales Associates at Tumi?

Benefits include career pathing, work-life balance, training, paid time off, pet insurance, tuition reimbursement, employee discounts, an Employee Assistance Program (EAP), and a comprehensive benefits package including medical and dental insurance, vision insurance, life insurance, 401(k) with company match, commuter benefits, and eligibility for a quarterly sales bonus program.

What qualities does Tumi look for in an ideal candidate for this role?

Tumi seeks candidates who are committed to client service, have a passion for luxury and lifestyle markets, demonstrate strong sales and client experience, and possess strong time management and communication skills.

Is there a requirement for physical activity in this position?

Yes, the retail team is expected to stand, move around the store, lift and push boxes weighing up to 30 pounds, and use a ladder to complete job duties.

What is Tumi's stance on diversity and inclusion?

Tumi is committed to maintaining a diverse and vibrant culture, welcoming people from all walks of life, and empowering individuals to bring their authentic selves and unique differences to work.

Are Sales Associates required to work flexible hours?

Yes, candidates must have flexible availability to work nights, weekends, mornings, and holidays as needed.

Will there be training provided for new Sales Associates?

Yes, training is part of the benefits offered, ensuring that new employees have the tools and support needed for success.

What opportunities for career advancement are available at Tumi?

Tumi encourages career pathing and offers growth opportunities within the retail environment, allowing associates to develop their skills and advance their careers over time.

How does Tumi ensure a superior client experience?

Tumi emphasizes utilizing client books, thank you cards, enforcing excellent client service, and adhering to visual guidelines and cleanliness standards to provide a consistent and superior client experience.

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TUMI

ESSENTIALLY BEAUTIFUL.

Retail & Consumer Goods
Industry
1001-5000
Employees
1975
Founded Year

Mission & Purpose

Since 1975, TUMI has been optimizing world-class business, travel, and lifestyle essentials with elevated, considered product design to uncomplicate, beautify, and seamlessly complement our customers' lives on the move. Designed in America, our brand is sold in over 260 stores from New York and Paris to London and Tokyo, as well as the world's top department and specialty stores and travel retail in more than 75 countries. At TUMI, we are committed to a diverse and vibrant culture, welcoming people from all walks of life. We have people with unique backgrounds, skills and personalities in the workplace, making for a vibrant culture and a talented workforce. We are committed to sourcing responsibly and minimizing our products' environmental impacts. We take targeted action where we can make a meaningful impact on the environment, building durable and repairable products that are made to last, while increasing our use of recycled, sustainable, and innovative materials. We believe in leaving the world better than we found it, and our efforts in Diversity and Inclusion, Sustainability and Philanthropy are some of the steps we're taking to get us there.