Logo of Huzzle

Home

Matches

Explore

Manage

Sales Associate - Ladies Shoes - Full Time

image

Belk

13d ago

  • Job
    Full-time
    Entry, Junior & Mid Level
  • Customer Relations
    Sales & Business Development
  • Asheville

AI generated summary

  • You must provide excellent customer service, meet sales goals, have retail experience, communicate well, and physically handle inventory. Ability to learn technology is a plus.
  • You will greet customers, achieve sales goals, recommend products, maintain store standards, reduce shrinkage, and assist with non-selling tasks as directed by your manager.

Requirements

  • Providing Excellent Customer Service:
  • Proactive greeting and engaging customers warmly and with a smile.
  • Demonstrating Initiative:
  • Meet or exceed solicitation goal for Belk credit Rewards program.
  • Meet or exceed clientele goals, where applicable.
  • Understand Store Assortment (for assigned department), in addition to inventory available at other stores and on belk.com.
  • Focusing on Results:
  • Meet or exceed personal sales per hour goals.
  • Increase units sold per transaction by recommending products to customers.
  • Identify and reduce shrinkage in area.
  • Work professionally and pleasantly with co-workers, customers, and managers to accomplish defined tasks.
  • Maintain floor and stock areas consistent with store standards.
  • Follow procedures for all systems including counts, markdowns, maintain and inventory control.
  • Comply with policies & procedures in the associate handbook.
  • Accept additional duties or sharing responsibilities as requested by Sales Team Manager.
  • Assist Operations teams with all non-sell duties as assigned by Sales Team Manager.
  • Minimum Education & Experience:
  • No education requirement.
  • Experience in retail preferred.
  • Knowledge / Skills Requirements:
  • Excellent communication skills.
  • Ability to use and learn industry technology preferred.
  • Physical Requirements:
  • Ability to use computer keyboard, touchscreen monitor, handheld devices, standard telephone and other related business equipment.
  • Hand manipulation to remove sensor tags.
  • Ability to push / pull 100-500 pounds when moving stock carts.
  • Task demands vary in each department because of the different types of merchandise. Stocking requirements can involve reaching above & below shoulder level and lifting 25-50 pound boxes.

Responsibilities

  • Providing Excellent Customer Service:
  • Proactive greeting and engaging customers warmly and with a smile.
  • Demonstrating Initiative:
  • Meet or exceed solicitation goal for Belk credit Rewards program.
  • Meet or exceed clientele goals, where applicable.
  • Understand Store Assortment (for assigned department), in addition to inventory available at other stores and on belk.com.
  • Focusing on Results:
  • Meet or exceed personal sales per hour goals.
  • Increase units sold per transaction by recommending products to customers.
  • Identify and reduce shrinkage in area.
  • Work professionally and pleasantly with co-workers, customers, and managers to accomplish defined tasks.
  • Maintain floor and stock areas consistent with store standards.
  • Follow procedures for all systems including counts, markdowns, maintain and inventory control.
  • Comply with policies & procedures in the associate handbook.
  • Accept additional duties or sharing responsibilities as requested by Sales Team Manager.
  • Assist Operations teams with all non-sell duties as assigned by Sales Team Manager.

FAQs

What is the primary responsibility of a Sales Associate in Ladies Shoes at Belk?

The primary responsibility is to drive store sales and metrics by providing excellent customer service, executing customer-facing merchandising standards, and maintaining a welcoming environment.

Is previous retail experience required for this position?

No education requirement is specified, but experience in retail is preferred.

What are the key skills required for this role?

Excellent communication skills and the ability to use and learn industry technology are required.

What are the physical demands of the Sales Associate position?

The role requires the ability to use various business equipment, remove sensor tags, push/pull stock carts weighing between 100-500 pounds, and lift boxes weighing 25-50 pounds, with tasks varying by department.

How is customer service emphasized in this role?

Customer service is emphasized through proactive greeting and engaging with customers warmly, as well as driving sales by understanding store assortment and recommending products.

What goals should a Sales Associate aim to meet?

A Sales Associate should aim to meet or exceed solicitation goals for the Belk credit Rewards program, clientele goals (if applicable), personal sales per hour goals, and increase units sold per transaction.

Are there opportunities for team collaboration in this role?

Yes, Sales Associates work closely with team members and supervisors to maintain professional relationships and accomplish tasks together.

What additional duties might a Sales Associate be required to take on?

Sales Associates may be required to accept additional duties or share responsibilities as requested by the Sales Team Manager and assist Operations teams with non-sell duties.

What policies and procedures should Sales Associates comply with?

Sales Associates should comply with policies and procedures outlined in the associate handbook.

image

Belk

Retail & Consumer Goods
Industry
10,001+
Employees
1888
Founded Year

Mission & Purpose

Belk is an American department store chain offering a wide range of fashion, beauty, home goods, and accessories for men, women, and children. With a commitment to providing customers with quality products and exceptional service, Belk aims to be a destination where shoppers can find everything they need for themselves and their homes. From clothing and footwear to cosmetics and home décor, Belk strives to create a welcoming and inclusive shopping experience, catering to diverse tastes and preferences across its various store locations and online platforms.

Benefits

  • Medical, Dental & Vision

  • 401K

  • Generous PTO Paid Parental & Adoption Leave

  • Pet Insurance

  • Associate Discount Double Discount Days

  • Professional Development Opportunities

  • Dedicated Volunteer Time

  • Remote Opportunities