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Sales Associate (Part-time)

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Reiss

4d ago

  • Job
    Full-time
    Entry, Junior, Mid & Senior Level
  • Customer Relations
    Hospitality & Retail
  • London

AI generated summary

  • You should have a passion for luxury products, customer-facing experience, strong communication and organizational skills, adaptability, and a team-oriented mindset.
  • You will provide tailored customer service, share brand knowledge, communicate effectively, maintain visual standards, and embody the Reiss brand as an ambassador.

Requirements

  • A passion for premium or luxury product
  • Previous experience in a customer-facing environment
  • Be able to see things through the customer's eyes
  • Excellent customer service skills
  • Flexibility and ability to adapt to changing priorities
  • Ability to work in a fast-paced retail environment
  • Have excellent communication and interpersonal skills
  • Have excellent organisational and decision-making skills
  • Be a team player
  • Good written and verbal communication skills

Responsibilities

  • Delivering a premium and tailored customer service experience
  • Providing in depth knowledge of the brand and our products
  • Communicating appropriately and effectively with customers, team members and management
  • Maintaining visual standards
  • Acting as a Reiss Brand Ambassador

FAQs

What are the working hours for the Sales Associate position?

The Sales Associate position is part-time, and the specific working hours will be discussed during the interview.

Is previous experience required for this role?

Previous experience in a customer-facing environment is ideal but not strictly required. We value candidates with a passion for premium or luxury products and a learning mindset.

What is the location of the job?

The Sales Associate position is located at our store on Regents Street, London.

What kind of training will I receive?

You will receive training to help you deliver exceptional customer service and gain in-depth knowledge about the brand and its products.

Are there any benefits offered to part-time employees?

Yes, part-time employees receive benefits such as a seasonal business wear allowance, employee discounts, a rewarding commission structure, and access to our Employee Assistance Programme among other perks.

How does Reiss promote diversity and inclusion?

Reiss is committed to promoting equality of opportunity for all candidates and ensures that hiring processes are fair and transparent, without discrimination based on gender, age, race, disability, or any other characteristic.

What opportunities are available for career development?

Reiss offers career development opportunities to help employees grow within the company.

Are there any specific skills that are essential for this role?

Essential skills include excellent customer service, strong communication and interpersonal abilities, organizational and decision-making skills, and a flexible attitude to adapt to changing priorities.

Is there a commission structure for sales associates?

Yes, there is a rewarding commission structure in place for Sales Associates.

How many days of annual leave do part-time employees receive?

Part-time employees receive 23 days of annual leave, which increases to 25 days after 2 years of service.

Retail & Consumer Goods
Industry
1001-5000
Employees
1971
Founded Year

Mission & Purpose

PREMIUM, QUALITY, TIMELESS The Reiss philosophy centers on creating and producing directional, design-led menswear, womenswear and accessories. Reiss prides itself with an uncompromising commitment to delivering innovative, original products combining exceptional design, quality and value. At the heart of our business are our people. We all have a part to play in our continued success. Our people values are integral to this and support the entrepreneurial spirit that Reiss was built on: FOCUS Is all about having a clear sense of what needs to be achieved to succeed and exceed, having a strong perspective on your area of the business or your role, and knowing how you can move it forward. PASSION Is all about being committed and taking pride in your approach to your role and the brand, going the extra mile and inspiring others. DRIVE Is all about how you will make things happen as you strive for excellence, being self – motivated, ambitious and accountable for your actions.