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Job

Sales Associate (Part Time) - Selfridges Manchester Trafford

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Hugo Boss

13d ago

💼 Graduate Job

Manchester

AI generated summary

  • You need previous retail experience, strong communication skills, brand knowledge, flexibility, willingness to learn, cultural awareness, and a positive attitude to be a Sales Associate at Selfridges Manchester Trafford.
  • You will provide exceptional customer service, build relationships with shoppers, meet performance targets, handle transactions and returns, participate in trainings, assist with loss prevention and stock management, utilize business systems efficiently, and ensure procedures are followed.

Graduate Job

Hospitality & RetailManchester

Description

  • In your role as a Sales Associate, you are passionate about our products and brand to provide Customer Service Excellence at all times whilst building a loyal customer base of repeat shoppers to drive commercial success.

Requirements

  • Previous retail, hospitality or customer service experience along with an excellent understanding of premium fashion industry
  • Excellent interpersonal and communication skills at all levels
  • Demonstrate strong commercial acumen and brand knowledge
  • Ability to be flexible & adaptable to the need of the business
  • Willingness to constantly learn & develop
  • High cultural knowledge & awareness
  • Proactive and positive attitude

Education requirements

Bachelors

Area of Responsibilities

Hospitality & Retail

Responsibilities

  • Deliver Customer Service Excellence whilst building a loyal customer base of repeat shoppers
  • Responsible for CRM data gathering & quality management
  • Contribute to achieve the location’s performance targets and individual KPI’s
  • Support in transaction, complaint & return handling
  • Participate in regular trainings to continuously develop
  • Support in all operations for loss prevention and stock management
  • Proficient utilization of business systems & latest technology
  • Drive the use of all available tools and ensure procedures are executed and policies followed

Details

Work type

Part time

Work mode

office

Location

Manchester

Benefits

  • Competitive salary, commission and attractive benefits
  • Global career path for specialists and leadership
  • Tailored trainings and development opportunities
  • International and inspirational working environment with a dynamic work culture