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Sales Manager - GCC

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Sofitel

8d ago

  • Job
    Full-time
    Senior Level
  • Sales & Business Development
    Hospitality & Retail
  • Dubai
  • Quick Apply

AI generated summary

  • You should have sales experience in leisure GCC & UAE Government, be fluent in English and Arabic (French is a plus), possess excellent communication skills, and demonstrate reliability and problem-solving abilities.
  • You will drive sales through client relationships, follow up on leads swiftly, adapt services to meet client needs, and ensure clear communication with internal departments for superior service.

Requirements

  • Relevant sales experience of leisure GCC & UAE Government
  • Languages: Fluent in English and Arabic, French is an added advantage
  • Ability to focus attention on guest needs, remaining calm and courteous at all times
  • Highly responsible & reliable
  • Excellent communication skills, both written and verbal required
  • Strong interpersonal and problem solving abilities

Responsibilities

  • Maintains a high level of exposure for the hotel in major market areas through direct sales solicitation, telephone, written communication.
  • Maintain close business relationships with existing clients through key sales activities.
  • Cultivate and develop new business relationships through key sales activities.
  • Closely follows up on all business leads within a 24 hour response timeline to clients.
  • Adapts to client's needs by tailor fitting hotel services to fit client's requests.
  • Communicating client requirements in a timely and accurate manner to all internal departments as required, ensuring delivery of superior guest service.
  • Ensure accurate follow up and communication both internally to reservations and accounting departments, and confirmation to client.

FAQs

What qualifications are required for the Sales Manager position?

Relevant sales experience in leisure GCC & UAE Government, fluency in English and Arabic, with French as an added advantage, along with excellent communication skills and strong interpersonal abilities.

What are the primary responsibilities of the Sales Manager?

The Sales Manager is responsible for maintaining a high level of exposure for the hotel, developing and nurturing client relationships, following up on business leads, tailoring hotel services to client needs, and ensuring effective communication with internal departments.

Is previous experience in the hospitality industry necessary for this role?

While not explicitly stated, relevant sales experience, particularly in leisure and government sectors, is crucial, indicating a preference for candidates familiar with the hospitality industry.

What languages are preferred for this position?

Fluency in English and Arabic is required, and French is considered an added advantage.

How does Accor support employee growth and learning?

Accor encourages continuous personal and professional development, offering support for employees to grow and learn every day.

What kind of work culture does Accor promote?

Accor promotes an inclusive and purposeful work culture, valuing individuality and encouraging employees to challenge the status quo.

What is the response time expected for business leads?

The Sales Manager is expected to follow up on all business leads within a 24-hour response timeline.

Is it important for the Sales Manager to adapt to client needs?

Yes, adapting to client needs by tailoring hotel services to fit their requests is a key responsibility of the Sales Manager.

What is the importance of communication within this role?

Excellent communication is essential for timely and accurate interaction with clients and internal departments, ensuring superior guest service.

Are strong problem-solving abilities necessary for this position?

Yes, strong interpersonal and problem-solving abilities are important qualities for the Sales Manager role.

Sofitel

Sofitel Art de Vivre

Travel & Leisure
Industry
10,001+
Employees
1964
Founded Year

Mission & Purpose

Sofitel Hotels & Resorts is a global ambassador of modern French luxury, where passionate travelers can indulge in chic experiences that artfully blend the essence of each destination with the brand’s French art-de-vivre spirit. Part of ALL - the Accor Live Limitless lifestyle loyalty program and with more than 120 addresses worldwide, Sofitel promises heartfelt service and luxurious settings that are modern and sophisticated; places where each and every traveler can feel like a special guest and find joie-de-vivre in daily life, the French way. The luxury brand also includes Sofitel Legend, with its five heritage addresses, where the best of past and present converge to create ultimate luxury experiences that are both timeless and elegant. Stunning architecture and culturally-rich experiences.