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Sales Specialist con esperienza in ambito informatico

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TD SYNNEX

7d ago

  • Job
    Full-time
    Junior, Mid & Senior Level
  • Customer Relations
    Sales & Business Development
  • Milan

AI generated summary

  • You must be detail-oriented, have excellent communication skills, manage priorities effectively, understand sales processes, and be familiar with Microsoft Office. Previous IT experience is a plus.
  • You will achieve sales targets, engage customers, manage deals in CRM, provide quotes, build relationships, and execute account plans to grow business and maintain service levels.

Requirements

  • Numerate with good attention to detail
  • Excellent telephone manner
  • Priority management and planning skills
  • Strive to achieve set targets
  • Understands Sales Process
  • Effective Communication Skills
  • Good relationship building
  • Working knowledge of Microsoft Word, Excel, Outlook
  • Ideal candidates will have previous experience of IT systems for quotation, order entry, CRM
  • A knowledge of product set would be desirable but not essential
  • IT industry knowledge would be desirable but not essential

Responsibilities

  • Achieve monthly/quarterly Revenue and Margin targets
  • Build Excellent customer relationships through proactive engagement and demonstrable specialist product knowledge
  • Plan outbound calls to customers in order to generate new business opportunities
  • Active inbound selling
  • Provide accurate and timely quotations to customers
  • Generate and own a pipeline of deals in TD SYNNEX's CRM system, which is regularly reviewed and updated
  • Manage customer backorder expectations and reporting
  • Proactively develop relationships with key internal and external contacts
  • Ensure CRM system is well maintained and provides correct customer information
  • Provide, sell and negotiate product information, pricing, special offers and promotions
  • Ensure TD SYNNEX maintains service levels agreements with customers
  • Attainment of Key Performance Indicators (KPI's) such as daily talk time and outbound calls
  • Sell the benefits of using TD SYNNEX and the Company value proposition
  • Develop and execute account plans to maintain and grow customer business, this may be in conjunction with a Field Sales Executive or Business Development Manager.

FAQs

What are the main responsibilities of a Sales Specialist in this role?

The main responsibilities include achieving monthly/quarterly revenue and margin targets, building excellent customer relationships, planning outbound calls to generate new business opportunities, providing accurate quotations, managing a pipeline of deals in the CRM system, and ensuring service levels agreements with customers.

Is previous experience in the IT industry required for this position?

IT industry knowledge is desirable but not essential. Ideal candidates should have experience with IT systems for quotation, order entry, and CRM.

What kind of performance metrics will I be expected to meet?

You will be expected to attain key performance indicators (KPIs) such as daily talk time, outbound calls, and achievement of sales targets.

What skills are important for this Sales Specialist role?

Important skills include effective communication, relationship building, attention to detail, priority management, planning skills, and a good understanding of the sales process.

What benefits does TD SYNNEX offer its employees?

TD SYNNEX offers a range of benefits, including elective benefits tailored to your country, professional development programs, well-being initiatives, and opportunities for diversity, equity, and inclusion.

Is there training available for new hires?

Yes, TD SYNNEX provides formal programs on leadership and professional development, along with on-demand courses to help accelerate your career.

How do I maintain customer relationships in this role?

You will build relationships through proactive engagement, demonstrating specialist product knowledge, and managing customer expectations effectively.

What tools will I be using in this position?

You will be using Microsoft Word, Excel, Outlook, and TD SYNNEX's CRM system to manage deals and customer information.

Are there opportunities for community engagement within the company?

Yes, you can participate in internal, peer-led inclusive communities, volunteering events, and various environmental and social initiatives.

Should I apply if I don't meet every requirement listed?

Yes, you should apply anyway! TD SYNNEX encourages applicants to apply even if they do not meet every single requirement.

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TD SYNNEX

Consulting
Industry
10,001+
Employees

Mission & Purpose

We’re TD SYNNEX (NYSE: SNX), a leading distributor and solutions aggregator for the IT ecosystem. We’re 22,000 of the IT industry’s best and brightest, who share an unwavering passion for bringing compelling technology products, services and solutions to the world. We’re an innovative partner that helps our customers maximize the value of IT investments, demonstrate business outcomes and unlock growth opportunities. At our core, we’re a company that cares. We care about our partners, our co-workers, our investors and the world around us. And we’re committed to being a diverse, inclusive employer of choice and a good corporate citizen.