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Schichtleiter (m/d/w), Q1,3

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Foot Locker

27d ago

  • Job
    Full-time
    Junior Level
  • Customer Relations
    Sales & Business Development
  • Mannheim

AI generated summary

  • You must have at least 1 year of retail experience, be confident in delivering exceptional customer experiences, motivated by interaction with customers, and flexible with your schedule.
  • You will inspire your team, drive sales, maintain store quality, connect with customers and staff, and stay updated on product knowledge to ensure exceptional customer experiences.

Requirements

  • Mindestens 1 Jahr Einzelhandelserfahrung
  • Hat Selbstvertrauen und fühlt sich wohl damit, sich für eine außergewöhnliche Kundenerfahrung zu engagieren
  • Motiviert, außergewöhnliche Ergebnisse zu erzielen, aufgrund des Enthusiasmus aus der Interaktion mit Kunden und Sportprodukten
  • Führt Aufgaben oder Aktivitäten ohne notwendige Aufsicht durch
  • Flexible Verfügbarkeit – einschließlich abends, am Wochenende und während Ferienzeiten

Responsibilities

  • Ihr Team inspirieren und motivieren, Verkäufe umzusetzen, die eine außergewöhnliche Kundenerfahrung liefern
  • Persönliche und Produktivitätsziele erfüllen
  • Die Qualität und Produktivität jedes Aspekts Ihres Ladens aufrechterhalten
  • Als Partner zwischen Kunden, Verkäufern, Assistant Manager und Store Manager agieren
  • Lernfähigkeit und Erklären von Fachwissen zu Produkten und Trends, um die Kundenbedürfnisse abzudecken
  • Bleibt auf dem Laufenden bei Produktkenntnis und aktuellen oder zukünftigen Produkten/Trends
  • Trägt zu einem positiven und integrativen Arbeitsumfeld bei

FAQs

What are the primary responsibilities of a Schichtleiter (m/d/w) in this position?

The primary responsibilities include inspiring and motivating the team to achieve sales while delivering an exceptional customer experience, fulfilling personal and productivity goals, maintaining the quality and productivity of the store, acting as a liaison between customers and management, and staying updated on product knowledge and trends.

What qualifications are required for this role?

Candidates should have at least 1 year of retail experience, confidence in providing outstanding customer experiences, motivation to achieve exceptional results through customer interactions, the ability to complete tasks independently, and flexible availability including evenings, weekends, and holidays.

How is performance measured in this position?

Performance is measured by the ability to reach personal and productivity goals as well as the success in driving sales in accordance with store standards to maximize profits.

Is prior experience in sports retail necessary?

While prior experience in sports retail is not explicitly stated as a requirement, enthusiasm for sports products and a passion for customer interactions are emphasized, which would be beneficial in this role.

Will I be required to work on weekends or holidays?

Yes, flexible availability is required, including evenings, weekends, and holiday periods.

What type of work environment can I expect?

You can expect a positive and inclusive work environment, where contributing to team motivation and a great customer experience are key values.

Is training provided for new employees?

Yes, new employees will be expected to learn and explain product expertise and trends to meet customer needs, indicating that training and support are provided.

How often will I need to interact with management?

You will interact with management regularly, especially in the absence of the Store Manager and Assistant Manager, as you will take on leadership responsibilities and act as a partner between customers and management.

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Foot Locker

The Heart of Sneakers

Retail & Consumer Goods
Industry
10,001+
Employees

Mission & Purpose

Our global house-of-brands inspires and empowers youth culture. Relentlessly committed to fuel a shared passion for self-expression, we create unrivaled experiences at the heart of the sport and sneaker communities through the power of our people. If you want to be a part of something bigger than you can imagine, you’ve come to the right place. To learn more about the incredible impact we’re making on both our local and global communities, visit our Foot Locker LinkedIn Life pages. Our corporate headquarters is in New York City. We also have domestic US offices in St. Petersburg, FL; Camp Hill, PA; Chicago, IL; Junction City, KS; Oshkosh, WI; and Wausau, WI. Our European headquarters is in Vianen, NL. We also have international offices in Toronto, Brisbane, Heijen, Recklinghausen, Hong Kong, and Singapore. We play to win and succeed as a team. We attribute our success to the drive and intelligence of our team members. We have a firm belief that “everyone leads” at Foot Locker and are committed to leveraging the passions of our leaders across the globe. We offer our team members tools and resources to build their capabilities and cultivate a path for their career growth. It is through these ideals and strong leadership that we have and will continue to succeed as a great company.