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Schichtleiter (m/w/d)

  • Job
    Full-time
    Junior Level
  • Customer Relations
    Sales & Business Development
  • Hannover

AI generated summary

  • You must have at least 1 year of retail experience, confidence in customer engagement, motivation for exceptional results, ability to work independently, and flexible availability.
  • You will inspire your team, meet sales goals, maintain store quality, act as a liaison among customers and staff, share product knowledge, and foster a positive work environment.

Requirements

  • Mindestens 1 Jahr Einzelhandelserfahrung
  • Hat Selbstvertrauen und fühlt sich wohl damit, sich für eine außergewöhnliche Kundenerfahrung zu engagieren
  • Motiviert, außergewöhnliche Ergebnisse zu erzielen, aufgrund des Enthusiasmus aus der Interaktion mit Kunden und Sportprodukten
  • Führt Aufgaben oder Aktivitäten ohne notwendige Aufsicht durch
  • Flexible Verfügbarkeit – einschließlich abends, am Wochenende und während Ferienzeiten

Responsibilities

  • Ihr Team inspirieren und motivieren, Verkäufe umzusetzen, die eine außergewöhnliche Kundenerfahrung liefern
  • Persönliche und Produktivitätsziele erfüllen
  • Die Qualität und Produktivität jedes Aspekts Ihres Ladens aufrechterhalten
  • Als Partner zwischen Kunden, Verkäufern, Assistant Manager und Store Manager agieren
  • Lernfähigkeit und Erklären von Fachwissen zu Produkten und Trends, um die Kundenbedürfnisse abzudecken
  • Bleibt auf dem Laufenden bei Produktkenntnis und aktuellen oder zukünftigen Produkten/Trends
  • Trägt zu einem positiven und integrativen Arbeitsumfeld bei

FAQs

What qualifications do I need for the Schichtleiter position?

You need at least 1 year of retail experience, confidence in delivering exceptional customer experiences, the motivation to achieve outstanding results through customer interactions, the ability to perform tasks without supervision, and flexible availability including evenings, weekends, and holidays.

What are the main responsibilities of a Schichtleiter?

Main responsibilities include inspiring and motivating your team to achieve sales, meeting personal and productivity goals, maintaining the quality and productivity of the store, acting as a liaison between customers and management, demonstrating product knowledge, and contributing to a positive work environment.

Is experience with sports products necessary for this job?

While not explicitly required, having a passion for sports shoes and apparel, as well as an interest in customer interactions related to these products, is highly beneficial for this role.

What skills are essential for success in this position?

Essential skills include strong communication abilities, problem-solving skills, leadership capabilities, the ability to adapt to different customer types, and a proactive approach to achieving sales goals.

How will my performance be measured in this role?

Your performance will be evaluated based on your ability to achieve personal and performance targets, as well as how effectively you inspire your team and deliver an exceptional customer experience.

What is the team dynamic like in this role?

You will be responsible for a team and expected to create a motivating and inspiring environment, promoting collaboration and a positive atmosphere among team members.

Are there opportunities for growth within the company?

Yes, there are opportunities for advancement, especially for those who demonstrate leadership skills and meet performance goals in their role.

What is the expected work schedule for a Schichtleiter?

The work schedule is flexible and will include evenings, weekends, and holiday shifts, depending on store needs and customer traffic.

The Heart of Sneakers

Retail & Consumer Goods
Industry
10,001+
Employees

Mission & Purpose

Our global house-of-brands inspires and empowers youth culture. Relentlessly committed to fuel a shared passion for self-expression, we create unrivaled experiences at the heart of the sport and sneaker communities through the power of our people. If you want to be a part of something bigger than you can imagine, you’ve come to the right place. To learn more about the incredible impact we’re making on both our local and global communities, visit our Foot Locker LinkedIn Life pages. Our corporate headquarters is in New York City. We also have domestic US offices in St. Petersburg, FL; Camp Hill, PA; Chicago, IL; Junction City, KS; Oshkosh, WI; and Wausau, WI. Our European headquarters is in Vianen, NL. We also have international offices in Toronto, Brisbane, Heijen, Recklinghausen, Hong Kong, and Singapore. We play to win and succeed as a team. We attribute our success to the drive and intelligence of our team members. We have a firm belief that “everyone leads” at Foot Locker and are committed to leveraging the passions of our leaders across the globe. We offer our team members tools and resources to build their capabilities and cultivate a path for their career growth. It is through these ideals and strong leadership that we have and will continue to succeed as a great company.