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Schichtleiter (m/w/d), Mall of Berlin

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Foot Locker

26d ago

  • Job
    Full-time
    Junior Level
  • Customer Relations
    Sales & Business Development
  • Berlin

AI generated summary

  • You need at least 1 year of retail experience, confidence in delivering exceptional customer service, motivation for results, ability to work independently, and flexible availability, including nights and weekends.
  • You will inspire your team, meet sales and productivity goals, maintain store quality, act as a customer liaison, share product knowledge, and foster a positive, inclusive work environment.

Requirements

  • Mindestens 1 Jahr Einzelhandelserfahrung
  • Hat Selbstvertrauen und fühlt sich wohl damit, sich für eine außergewöhnliche Kundenerfahrung zu engagieren
  • Motiviert, außergewöhnliche Ergebnisse zu erzielen, aufgrund des Enthusiasmus aus der Interaktion mit Kunden und Sportprodukten
  • Führt Aufgaben oder Aktivitäten ohne notwendige Aufsicht durch
  • Flexible Verfügbarkeit – einschließlich abends, am Wochenende und während Ferienzeiten

Responsibilities

  • Ihr Team inspirieren und motivieren, Verkäufe umzusetzen, die eine außergewöhnliche Kundenerfahrung liefern
  • Persönliche und Produktivitätsziele erfüllen
  • Die Qualität und Produktivität jedes Aspekts Ihres Ladens aufrechterhalten
  • Als Partner zwischen Kunden, Verkäufern, Assistant Manager und Store Manager agieren
  • Lernfähigkeit und Erklären von Fachwissen zu Produkten und Trends, um die Kundenbedürfnisse abzudecken
  • Bleibt auf dem Laufenden bei Produktkenntnis und aktuellen oder zukünftigen Produkten/Trends
  • Trägt zu einem positiven und integrativen Arbeitsumfeld bei

FAQs

What qualifications are required for the Schichtleiter position?

A minimum of 1 year of retail experience is required for the Schichtleiter position.

Is experience with customer service important for this role?

Yes, having confidence and a commitment to delivering an exceptional customer experience is essential for this role.

Are flexible working hours needed for this job?

Yes, flexible availability, including evenings, weekends, and holiday periods, is required for the Schichtleiter position.

What are the main responsibilities of a Schichtleiter?

The main responsibilities include inspiring and motivating the team to achieve sales, maintaining the quality and productivity of the store, and acting as a liaison between customers and management.

Will I be trained on product knowledge and trends?

Yes, you will be expected to stay updated on product knowledge and current or future products/trends to meet customer needs.

How is performance evaluated for this position?

Performance will be measured by your ability to achieve personal and productivity goals while contributing to sales based on store standards.

Is teamwork important in this role?

Yes, contributing to a positive and inclusive work environment and collaborating with your team is a crucial aspect of the Schichtleiter position.

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Foot Locker

The Heart of Sneakers

Retail & Consumer Goods
Industry
10,001+
Employees

Mission & Purpose

Our global house-of-brands inspires and empowers youth culture. Relentlessly committed to fuel a shared passion for self-expression, we create unrivaled experiences at the heart of the sport and sneaker communities through the power of our people. If you want to be a part of something bigger than you can imagine, you’ve come to the right place. To learn more about the incredible impact we’re making on both our local and global communities, visit our Foot Locker LinkedIn Life pages. Our corporate headquarters is in New York City. We also have domestic US offices in St. Petersburg, FL; Camp Hill, PA; Chicago, IL; Junction City, KS; Oshkosh, WI; and Wausau, WI. Our European headquarters is in Vianen, NL. We also have international offices in Toronto, Brisbane, Heijen, Recklinghausen, Hong Kong, and Singapore. We play to win and succeed as a team. We attribute our success to the drive and intelligence of our team members. We have a firm belief that “everyone leads” at Foot Locker and are committed to leveraging the passions of our leaders across the globe. We offer our team members tools and resources to build their capabilities and cultivate a path for their career growth. It is through these ideals and strong leadership that we have and will continue to succeed as a great company.