Senior Director, Employee Relations

McDonald's

Dec 3

Applications are closed

Job
Full-time
Expert Level
Consulting
People, HR & Administration
Chicago

Requirements

Strategic Thinking: Proven ability to think strategically and develop long-term, holistic approaches to complex employee relations challenges.
Employee Relations: Demonstrated expertise in employment laws, regulations, and industry best practices related to leave and absence management, employee separation, compliance, risk management, and employee relations.
Team Leadership: Success in leading teams and coaching talent to drive top performance.
Labor Relations: Familiarity with labor relations principles and practices, with experience navigating unionized environments preferred.
Relationship Management: Strong interpersonal skills and the ability to build and maintain effective relationships with stakeholders at all levels of the organization.
Communication: Excellent written and verbal communication skills, with the ability to articulate complex concepts clearly and concisely.
Executive Presence: Ability to influence and engage senior leadership, presenting insights and recommendations with confidence and credibility.
Conflict Management: Proficiency in conflict resolution techniques, with a track record of managing and resolving employee disputes effectively.
Front Line Employee Experience: Experience setting strategy and policies for hourly front line employees.

Responsibilities

Develop Global Employee Relations Strategy: Formulate a comprehensive strategy and approach, including technology platform and tools, for managing employee relations issues at McDonald’s worldwide, fostering a positive work environment and enhancing employee engagement.
Compliance and Risk Management: Lead the design and implementation of a robust compliance and risk management strategy, identifying potential risks and implementing proactive measures to mitigate them effectively.
Concerns Management and Investigations: Oversee and partner with other investigating teams, to development of a thorough concerns management and investigations strategy, ensuring prompt and equitable resolution of employee grievances, conflicts, and misconduct issues. This will include a global Service Delivery model, with a consistent organization design, performance metrics and operating model(s) across global markets.
Leave & Absence Management: Develop global leave & absence policies and procedures, ensuring compliance with relevant employment laws and industry standards while balancing organizational needs and employee well-being.
Employee Separations Strategy: Develop policies and procedures for employee separations that uphold legal requirements, organizational values, and employee dignity, while minimizing potential risks.
Metrics Monitoring and Analysis: Monitor and evaluate employee relations metrics and trends, analyzing data to derive actionable insights and drive continuous improvement in employee relations strategies and practices.
Stakeholder Collaboration: Collaborate closely with internal stakeholders, including the Workplace Investigations Team, Compliance, Global Impact, Global Business Services and Human Resources to gather input, ensure alignment, and facilitate successful execution of employee relations policies, practices and strategies.

FAQs

What is the primary responsibility of the Senior Director, Employee Relations at McDonald’s?

The primary responsibility is to define strategies, practices, and policies to maintain a harmonious and compliant workplace environment across McDonald’s global enterprise.

What qualifications are needed for this role?

Candidates should have expertise in employment laws, experience in team leadership, strategic thinking skills, and familiarity with labor relations principles, among other qualifications.

Is there a specific salary range for this position?

Yes, the expected salary range for this role is $193,610 – $251,690 per year, depending on experience and other job-related factors.

Are there any benefits offered with this position?

Yes, there is a broad range of outstanding benefits including health and welfare benefits, a 401(k) plan, adoption assistance, educational assistance, flexible working arrangements, and various time off policies.

Is this position eligible for bonuses?

Yes, this position is eligible for a bonus, which is calculated based on individual and company performance.

Will there be any long-term incentives available for this role?

Yes, this position is eligible for stock or other equity grants pursuant to McDonald’s long-term incentive plan.

Is experience with front-line employees important for this role?

Yes, experience in setting strategy and policies for hourly front-line employees is a significant aspect of the position.

What is the company's stance on equal opportunity employment?

McDonald’s is committed to providing equal employment opportunities to all employees and applicants without discrimination or harassment of any type.

What type of experience is needed in conflict management for this role?

Proficiency in conflict resolution techniques and a track record of effectively managing and resolving employee disputes are essential for this position.

What sets McDonald’s Employee Relations strategy apart?

The strategy focuses on creating a positive work environment, enhancing employee engagement, and ensuring compliance with laws and best practices across diverse global markets.

McDonald's

We’re serving up McDonald’s person by person. City by city. One community at a time. See our stories here.

Retail & Consumer Goods

Industry

10,001+

Employees

1955

Founded Year

Mission & Purpose

McDonald's is a global fast-food chain known for its iconic burgers, fries, and beverages. Since its founding in 1940, McDonald's has focused on delivering consistent, high-quality food with quick service in a family-friendly environment. Their mission is to provide a convenient, enjoyable dining experience for customers worldwide, emphasizing innovation and community engagement. McDonald’s aims to be the world’s best quick-service restaurant by maintaining quality, affordability, and accessibility.