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Senior Director, Global Head of Enterprise Learning

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Visa

14d ago

  • Job
    Full-time
    Expert Level
  • People, HR & Administration
    Education & Teaching
  • Atlanta
  • Quick Apply

AI generated summary

  • You need 12+ years of experience, strong matrix leadership, effective communication, change management skills, strategic thinking, project management expertise, and team development abilities.
  • You will collaborate with teams to identify skills, enhance career development, expand training, monitor program effectiveness, ensure compliance training, and mentor your team in a collaborative environment.

Requirements

  • 12+ years of work experience with a bachelor’s degree, 10 years of work experience with an Advanced degree (e.g. Masters/MBA /JD/MD), or a minimum of 5 years of work experience with a PhD.
  • 15 or more years of experience with a Bachelor’s Degree or 12 years of experience with an Advanced Degree (e.g. Masters, MBA, JD, or MD); PhD with 9+ years of experience
  • Demonstrated experience in navigating a matrixed organization and leading teams with matrixed reporting lines.
  • Strong executive presence and ability to clearly communicate compelling messages to achieve buy-in and alignment.
  • Experience presenting complex materials in a succinct manner to the most senior executives to drive effective decision making.
  • Proven track record of successfully implementing change management initiatives.
  • Strong long-term strategic thinking, problem-solving, and decision-making abilities.
  • A test and learn mindset that embraces creativity, optimism, ambiguity and failing-fast.
  • Ability to deliver results by acting and executing quickly.
  • Strong project management skills and demonstrated ability to lead complex cross-functional initiatives across a breadth of stakeholders.
  • Develop and maintain excellent working relationships with third-party providers, to increase the contribution and capability of Visa’s learning and development organization.
  • Inspiring team leader who can identify and develop talented employees while also supporting their ongoing career development.
  • Demonstrated ability to lead, coach, and inspire individuals to achieve organizational and individual goals.

Responsibilities

  • Partner closely with Functional Skills Learning teams and Regional and Functional Talent Management & Development partners to identify critical enterprise and professional skills needed to support company goals and drive development of prioritized skills with measurable business impact.
  • Build foundational capabilities for career development and integrate enterprise learning into overall employee career journeys to ensure menu of offerings are clearly understood and used to support agreed upon development goals for employees.
  • Expand fundamental Visa Acumen training to grow and deepen employee organizational knowledge of our industry and business, ensuring integration into our onboarding and development practices.
  • Collaborate with senior leadership to understand business strategy and translate it into clear and actionable global and regional learning & development plans focused on building professional skills training and enterprise learning.
  • Work with VU’s learning design, experience and delivery mechanism to reimagine the enterprise learning experience through innovative delivery and drive faster program speed-to-market.
  • Partner with Talent Management COE leaders to drive adoption through our talent practices (e.g. Annual Review, Development Objectives, Quarterly Conversations, and Org & Talent Planning)
  • Monitor and assess the effectiveness of enterprise learning and development programs by identifying impactful KPIs and metrics and adjust as necessary to ensure alignment with business objectives.
  • Successfully deliver annual Ethics and Compliance training that meets global and regional requirements.
  • Mentor and develop team members, fostering a positive and collaborative work environment.

FAQs

What is the primary focus of the Senior Director, Global Head of Enterprise Learning role?

The primary focus is to lead and shape the future of Visa University's Enterprise learning organization, specifically reimagining the upskilling and reskilling of professional skills and critical enterprise competencies across the company.

What are the key responsibilities of this position?

Key responsibilities include partnering with functional teams to identify critical skills, building foundational capabilities for career development, expanding Visa Acumen training, collaborating with senior leadership to translate business strategy into learning plans, reimagining the enterprise learning experience, and monitoring the effectiveness of learning programs.

What is the required work experience for this role?

The basic qualifications include 12+ years of work experience with a bachelor’s degree or 10 years with an advanced degree, or a minimum of 5 years with a PhD.

What types of skills are preferred for candidates applying for this position?

Preferred skills include experience in navigating a matrixed organization, strong executive presence, ability to implement change management initiatives, strategic thinking, strong project management skills, and the ability to inspire and develop team members.

Will there be opportunities for travel in this role?

Yes, the position requires travel 5-10% of the time.

What is the company’s approach to diversity and inclusion?

Visa is an Equal Employment Opportunity (EEO) Employer, committed to considering qualified applicants without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, or protected veteran status.

What is the salary range for this position?

The estimated salary range for this position is $148,800.00 to $265,650.00 USD per year, which may include potential sales incentive payments if applicable.

What kinds of benefits does Visa offer for this position?

Visa offers a comprehensive benefits package that may include Medical, Dental, Vision, 401(k), FSA/HSA, Life Insurance, Paid Time Off, and a Wellness Program.

Technology
Industry
10,001+
Employees
1958
Founded Year

Mission & Purpose

Visa (NYSE: V) is a world leader in digital payments, facilitating transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories. Our purpose is to uplift everyone, everywhere by being the best way to pay and be paid.