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Senior Manager, Global Benefits

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Workhuman

2mo ago

  • Job
    Full-time
    Senior Level
  • Consulting
    People, HR & Administration
  • Framingham
  • Quick Apply

AI generated summary

  • You need 8+ years in benefits, team leadership, compliance knowledge, HRIS proficiency (Workday preferred), analytical skills, project management experience, and a degree or certification.
  • You will design and manage global benefits programs, analyze costs, ensure compliance, collaborate with brokers, oversee open enrollment, and handle employee inquiries while ensuring effective communication.

Requirements

  • 8+ years of benefits experience with responsibility for the entire function including team leadership, program design, administration, and compliance.
  • Experience with domestic and international benefits administration.
  • Knowledge and familiarity with market and trends.
  • Proficiency in HRIS systems with Workday experience preferred.
  • In-depth knowledge of local, state and federal employee benefits regulations, such as ERISA, ACA, HIPAA, and COBRA.
  • Strong analytical skills, with the ability to interpret data and make data-driven recommendations.
  • Excellent communication and interpersonal skills, with the ability to effectively interact with employees at all levels.
  • Demonstrated project management skills, including the ability to prioritize tasks and meet deadlines in a fast-paced environment.
  • High level of integrity and discretion when handling sensitive employee information.
  • Ability to work independently as well as collaboratively in a team environment.
  • Strong attention to detail and accuracy.
  • Bachelor’s degree or certification in related field preferred.

Responsibilities

  • Design, develop, implement and manage employee benefits programs and initiatives, including medical, dental, vision, commuter, tuition, wellness, FSA, HSA, STD, LTD, Life & AD&D, 401(k) and other perks for all locations including US, Ireland, UK, and Canada.
  • Research industry trends and benchmark benefits offerings regularly. Use data-driven recommendations for plan design and cost structure changes to maintain competitiveness in the market.
  • Conduct budgeting and financial analysis of employee benefits programs. Monitor high cost claims and address problem claim areas. Ensure adequate estimates, forecasts, and calculations of expenditures in benefits for budget planning and tracking.
  • Partner with external brokers and carriers to manage relationships, negotiate renewals with benefits providers, negotiate contracts, and monitor service levels to ensure cost-effectiveness and quality.
  • Analyze employee enrollment, utilization, needs and preferences through surveys and feedback mechanisms to tailor benefits packages accordingly.
  • Remain current on benefits best practices, trends, and changing legal landscape to assess potential impact/risk to the business and recommend solutions to address compliance and mitigate risk.
  • Manage open enrollment and program renewals, including partnering with HRIS to ensure data accuracy of file feeds, and with internal communications for event planning and communication strategy (wellness/benefits fair, flu shot clinic, nutrition counseling, etc.).
  • Collect and audit data for compliance reporting/testing across the benefit function including but not limited to; 5500 Health & Welfare & 401k, 401k Audit, SAR Distribution & True-up, Non Discrimination Testing - HSA/FSA & 401k, HIRD & CMS Disclosure, Medicare Part D Disclosure and ACA Reporting.
  • Ensure compliance with all regulatory filings and reporting requirements. Process administrative forms, reports and audits accurately, timely, and in compliance with relevant local, state, federal, and provincial regulations.
  • Handle employee inquiries and provide guidance on benefits-related matters, serving as an escalation point and subject matter expert. Educate and mentor HR team members to guide them in their communications with employees regarding benefits and perks.
  • Develop and deliver employee communications regarding benefits programs and manage tools for employees to be well informed of their benefits.
  • Oversee the administration of leave and ADA programs and collaborate with the HX team and Legal team on escalations and special circumstances.
  • Partner with HRIS, Payroll, People Operations and vendors to manage all systems and technology supporting benefits programs and perks.

FAQs

What is the primary responsibility of the Senior Manager, Global Benefits?

The primary responsibility is to lead Workhuman's Benefits function by overseeing all aspects of employee benefits programs and wellness, while ensuring compliance with relevant regulations and providing an amazing experience for employees.

Where is this position based?

This is a hybrid role requiring at least 3 days per week onsite in our brand new Framingham, MA office.

What experience is required for this role?

The role requires 8+ years of benefits experience, including team leadership, program design, administration, and compliance.

Are there international benefits involved in this position?

Yes, the Senior Manager will be responsible for employee benefits programs and initiatives in locations including the US, Ireland, UK, and Canada.

What types of benefits programs will the Senior Manager oversee?

The Senior Manager will oversee medical, dental, vision, commuter, tuition, wellness programs, FSA, HSA, STD, LTD, Life & AD&D, 401(k), and other perks.

Will the Senior Manager need to conduct budgeting and financial analysis?

Yes, the Senior Manager will conduct budgeting and financial analysis of employee benefits programs, including monitoring high-cost claims and ensuring accurate budget planning.

What kind of communication skills are required for this role?

Excellent communication and interpersonal skills are required, with the ability to effectively interact with employees at all levels.

Is experience with HRIS systems required?

Yes, proficiency in HRIS systems is required, with Workday experience preferred.

What kind of compliance responsibilities does this role entail?

The Senior Manager will ensure compliance with all regulatory filings and reporting requirements, including processing administrative forms and audits accurately and timely.

What is the company culture like at Workhuman?

Workhuman promotes an inclusive and collaborative culture, valuing diversity and a growth mindset, and is recognized as an award-winning workplace in various categories.

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Workhuman

On a mission to make work more human for EVERY person and business on the planet through Employee Recognition.

Human Resources
Industry
1001-5000
Employees
2005
Founded Year

Mission & Purpose

Workhuman provides cloud-based human resources solutions focused on enhancing employee recognition, engagement, and performance. Their mission is to create more human-centric workplaces by fostering a culture of appreciation and continuous feedback. Workhuman's purpose is to transform traditional HR practices into a more positive and connected work environment, helping organizations build stronger, more engaged teams.