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ServiceNow UX Designer

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Deloitte

Aug 12

Applications are closed

  • Job
    Full-time
    Junior Level
  • Falls Church

Requirements

  • Bachelor of Arts (B.A.)
  • 2+ years of design and research experience in a consulting or in-house environment, utilizing the ServiceNow platform
  • Experience with modern design tools like Sketch, Axure, Principle, Framer, and InVision
  • Must be legally authorized to work in the United States without the need for employer sponsorship, now or at any time in the future
  • Must be able to obtain and maintain the required level of security clearance for this role
  • Ability to travel 20 - 50%, on average, based on the work you do and the clients and industries/sectors you serve
  • Experience producing and/or overseeing the production of Figma prototypes
  • Experience implementing Low Fidelity Concepts
  • Experience performing User Research (Quantitative/Qualitative) and Usability Testing
  • Experience with Heuristic Evaluation as a usability inspection method
  • A strong portfolio that demonstrates your experience, storytelling, and design presentation skills
  • Proven ability to drive the design direction in terms of user interaction and design patterns
  • Prior experience in reviewing existing systems and processes to identify UX issues and develop UX recommendations
  • A passion for public service

Responsibilities

  • Create highly usable experience within the ServiceNow platform.
  • Collaborate with the product manager, developers, and stakeholders to ensure that user requirements are met, and user feedback is incorporated.

FAQs

What is the primary focus of the ServiceNow UX Designer role?

The primary focus of the ServiceNow UX Designer role is to create highly usable experiences within the ServiceNow platform by collaborating with product managers, developers, and stakeholders to ensure user requirements are met and user feedback is incorporated.

What level of education is required for this position?

A Bachelor of Arts (B.A.) degree is required for this position.

How many years of experience are needed for this role?

A minimum of 2+ years of design and research experience in a consulting or in-house environment, utilizing the ServiceNow platform, is required.

What types of design tools should a candidate be familiar with?

Candidates should have experience with modern design tools such as Sketch, Axure, Principle, Framer, and InVision.

Is employer sponsorship required to apply for this position?

No, candidates must be legally authorized to work in the United States without the need for employer sponsorship, now or at any time in the future.

Is travel a requirement for this role?

Yes, the role requires the ability to travel 20 - 50%, on average, based on the work you do and the clients and industries/sectors you serve.

What are some preferred qualifications for this position?

Preferred qualifications include experience with Figma prototypes, implementing Low Fidelity Concepts, performing User Research (Quantitative/Qualitative), Usability Testing, and having a strong portfolio that demonstrates design experience and storytelling skills.

What type of clients does Deloitte's Government and Public Services (GPS) practice serve?

Deloitte's GPS practice serves federal, state, and local government clients, as well as public higher education institutions.

Is there an opportunity for public service involvement in this role?

Yes, there is a strong emphasis on public service in this role, recognizing the impact it has on clients and the communities they serve.

Where can applicants find information about accommodations during the application process?

Applicants can find information regarding accommodations for disabled applicants at the following link: https://www2.deloitte.com/us/en/pages/careers/articles/join-deloitte-assistance-for-disabled-applicants.html

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Deloitte

Consulting
Industry
10,001+
Employees
1845
Founded Year

Mission & Purpose

Deloitte, as one of the Big 4 global professional services firms, offers a comprehensive range of services including audit, tax, consulting, and advisory solutions to clients worldwide. Their ultimate mission is to deliver exceptional value to their clients by helping them navigate complex challenges, achieve sustainable growth, and stay ahead in an ever-changing business landscape. Deloitte's purpose lies in making an impact that matters and contributing to the success and well-being of their clients, people, and communities. With a team of skilled professionals and a commitment to innovation and collaboration, Deloitte strives to shape the future of business and create positive, lasting outcomes for their stakeholders.

Culture & Values

  • Lead the way

    We are not only leading the profession, but also reinventing it for the future. We are also committed to creating opportunity and leading the way to a more sustainable world.

  • Serve with integrity

    By acting ethically and with integrity, we have earned the trust of clients, regulators, and the public. Upholding that trust is our single most important responsibility.

  • Take care of each other

    We look out for one another and prioritize respect, fairness, development, and well-being.

  • Foster inclusion

    We are at our best when we foster an inclusive culture and embrace diversity in all forms. We know this attracts top talent, enables innovation, and helps deliver well-rounded client solutions.

  • Collaborate for measurable impact

    We approach our work with a collaborative mindset, teaming across businesses, geographies, and skills to deliver tangible, measurable, attributable impact.

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